East London: Junior Store Administrator posted by Prudent HR solutions
Posted on 2025-07-31 00:00:00
| Employer | Prudent HR solutions |
|---|---|
| Category | Other IT/Computer |
| Location | Eastern Cape / East London |
Job Summary
Purpose of the Role:
To provide administrative support to the Store Administrator by ensuring efficient and accurate handling of daily admin duties, while maintaining excellent customer service and contributing to smooth store operations.
Key Competencies:
Knowledge:
-
Junior Admin roles and responsibilities
-
Current campaigns and promotions
-
Identifying fraudulent documentation
-
Company payment types and financial systems
Behavioural Competencies:
-
Excellent telephone and interpersonal etiquette
-
Attention to detail and high accuracy
-
Integrity, reliability, and honesty
-
Calm under pressure and able to multi-task
-
Positive attitude and team player
-
Well-groomed and professional appearance
Key Responsibilities:
1. Customer Service
-
Greet customers professionally
-
Handle incoming calls within 3 rings
-
Provide accurate information and handle queries courteously
2. Daily Admin Functions
-
Debtors & Creditors processing and reconciling
-
Capturing and authorising invoices, credit notes, and EFTs
-
Run daily end-of-day reports
-
Filing of all documentation (invoices, GRVs, IBTs, credit notes)
-
Monitor and report outstanding items
3. Cashbook & Banking
-
Process and capture various payment methods
-
Balance cash and floats daily
-
Conduct float handovers and order change as needed
-
Handle deposits, receipts, gift cards, and refunds
-
Prepare and file banking documentation
4. Document Management
-
Monitor, collate, scan, and file documents daily
-
Fax and email documents to internal and external stakeholders
-
Ensure completeness and correctness of documentation
5. Support Functions
-
Maintain housekeeping and office area standards
-
Order and check stock of admin/cleaning materials
-
Assist with staff clothing orders and archiving
-
Process online credit facilities and related invoices
6. Ad-hoc Duties
-
Provide admin cover when the administrator is on leave
-
Perform other reasonable duties as assigned by management
Working Conditions:
-
Required to work certain Saturdays and Public Holidays
-
Participate in stocktakes
-
Overtime may be required
-
Must be presentable (front-line role)
Accountability & Decision-Making:
-
Handle and report cash variances
-
Ensure accuracy of daily filing and month-end readiness
-
Safeguard campaign promotional items
-
Alert managers to fraudulent activity or payment discrepancies
Requirements
Minimum Requirements:
Education:
-
Grade 12 (Matric) Essential
-
Bookkeeping Diploma Advantageous
Experience:
-
6-12 months administration experience in a retail environment Essential
-
1-2 years retail admin experience Preferred
-
Drivers licence and own vehicle Advantageous
Technical Skills:
-
Basic Bookkeeping
-
Strong administrative and filing skills
-
MS Office proficiency (Outlook, Word, Excel)
-
Familiarity with financial systems (PROIV) and in-house systems (EVAR, Sharepoint, ESS)
-
Ability to handle various payment methods (cash, debit/credit cards, buying aids)
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