East London: Management Assistant

Purpose of the Role: The Management Assistant provides high-level administrative and operational support to senior management. This role ensures the efficient coordination of executive activities, enabling leaders to focus on strategic priorities. The Management Assistant acts as a gatekeeper, problem solver, and trusted liaison across the business. Responsibilities are but not limited to Strong product/service comprehension for articulating to customers. Analytical skills for product effectiveness and efficiency. Customer engagements: understanding the needs of the customers and provide efficient and effective solutions. Assisting and providing input on product/service development and handling service providers’ queries. Assisting with compliance submissions for the products & services. Filling and contract management. Managing the office of the Director. Preparing and presenting product/service reports to the Director. Manage contact between customers, clients, service providers, and all stakeholders and businesses. Enroll and assist customers in taking up the services through various tech platforms and sourcing client documents/information required for each product. Attributes: Commercial / business acumen Focus and attention to detail – Customer / client-centric minded. Analytical skills. Effective communication skills Requirements: 2 to 5 years’ experience in a diversified business environment (experience in hospitality, retail, or restaurant industry advantageous). Degree or Diploma in business management or related.