East London: Sectional Title Portfolio Officer

Job Summary

KEY REQUIREMENTS: Responsible for overseeing the effective administration and management of residential sectional title schemes and homeowners’ associations (HOAs) in accordance with the Sectional Title Management Act and other relevant legislation. This role requires exceptional administrative, and interpersonal skills to ensure compliance, transparency, and operational efficiency. KEY PERFORMANCE AREAS Scheme Administration: Ensure all schemes are compliant with the Sectional Title Management Act and other applicable laws. Maintain and update scheme-specific records, including financials, resolutions, minutes of meetings, and levy schedules, owner details and transfer transactions. Meeting Management: Schedule and coordinate regular trustee meetings, AGMs, and special general meetings Draft and distribute notices, agendas, and supporting documents in line with statutory timelines. Record accurate minutes of meetings and ensure resolutions are actioned promptly. Budgeting and Financial Oversight: Collaborate with trustees/boards to prepare annual budgets, ensuring alignment with scheme goals. Monitor levy collection, report on arrears, and oversee debt recovery processes in collaboration with legal teams and in house credit control department. Ensure proper processing of all scheme transactions (payments and income received) Maintenance Coordination: Oversee maintenance plans, including preventive maintenance and urgent repairs, ensuring compliance with legislative requirements. Liaise with service providers, contractors, and insurers for competitive quotations and quality service delivery. Implement and track maintenance schedules and improvement projects. Trustee/Board Liaison: Provide guidance to trustees and board members on governance, legislative compliance, and decision-making. Address trustee/board queries and provide regular updates on scheme performance (monthly reporting) Legal and Compliance Management: Ensure adherence to the scheme’s rules and regulations and address non-compliance issues. Owner and Tenant Relations: Address owner/tenant concerns and complaints in a timely, professional manner. Communicate scheme rules and guidelines clearly and ensure enforcement. Compliance and Governance: Ensure schemes adhere to the Sectional Title Management Act. Operational Efficiency: Achieve monthly billing and reporting deadlines Effective management of the schemes supplier payments. Effective performance measured by actuals vs budget on a monthly basis. QUALIFICATIONS AND EXPERIENCE: Diploma or Degree in Property Management, Business Administration, or related field (advantageous). Experience in property or scheme management, with a strong ability to interpret legislation. Proficient in the use of Microsoft office suite. Prior use of property management systems (advantageous). Exceptional administrative and communication skills.

Sectional Title Portfolio Officer position available in Buffalo City, East London. This job position was posted by . The job has been posted on 2025-01-17 in the Admin Clerical Secretarial category

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