East London: TELESALES DESK CLERK & CUSTOMER LIAISON posted by Work Africa

TELESALES DESK CLERK & CUSTOMER LIAISON / WILSONIA, EAST LONDON This role is responsible for taking orders, customer liaison, account management, bills printing, and processing of orders. It will suit an applicant residing near Wilsonia. The start date for this role will be 2nd February 2026.

Minimum requirements

Matric/Grade 12

MUST HAVE Previous telesales/sales experience

Own reliable transport to and from work

Highly proficient in Microsoft Excel, Word, Outlook

Strong skills and multitasking, accuracy, and communication (clear phone manner, good writing skills on whatsapp and e-mail)

Previous experience in Dispatch stock checks, adjustments, picking slips, invoices, and delivery notes (advantage)

Previous experience in Cash office balancing cash, card slips, invoices, float control, banking (advantage)

The successful Candidate must be flexible with regards to working hours, and be willing to work day or night shifts, and public holidays as required.

Role and responsibilities

Telesales Answer calls fast, greet customers professionally, be friendly and clear

Capture orders accurately

Create production orders, and basic estimates/quotes

Manage standing and recurring orders and special instructions

Check order accuracy before confirming; fix any errors promptly

Print and prepare reports, picking sheets, invoices

Update customer details and delivery notes

Follow pricing and discount rules; no unauthorized price changes

Communicate with production, dispatch, drivers, and accounts to resolve issues

Keep call logs and daily sales notes

Dispatch support as and when required

Cash office support as and when required.

Salary: R8,500 per month

Application Process: Please apply online or mail CV to *****@*****.co.za with TELEDESKFB as a reference. If you dont hear from us within 2 weeks of your application, please consider your application unsuccessful