Job Description
About the Role
The Staff Solutions team is seeking a highly skilled and experienced Assistant Branch Manager to join our growing organization. As an essential member of our management team, you will be responsible for leading staff supervision, providing exceptional customer service, managing daily branch activities, and contributing to sales goals.
Key Responsibilities
- Ensure that the staff follow company procedures & adhere to company policies
- Resolve complex customer complaints, provide expert assistance, foster positive relationships and ensure brilliant customer service is provided .
- Oversee daily branch activities when needed and ensure smooth workflow.
- Assist the Sales manager when needed in her sales drive initiatives and help meet branch targets.
Requirements
- Strong leadership, communication, and problem-solving skills.
- Excellent customer service, organizational, and analytical abilities.
Qualifications
- Matric , Tertiary qualification, or equivalent working experience
Salary & Benefits
- No specific salary details were mentioned in the original job description.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About FMCG Retail Jobs in Eastern Cape
FMCG retail positions in Eastern Cape, South Africa offer a dynamic and fast-paced work environment. Generally, the job market for FMCG retail roles in this region is competitive, with many established multinationals operating in the area. Typically, these roles involve managing store operations, supervising staff, and driving sales growth.
Salaries for FMCG retail positions in Eastern Cape can vary widely depending on factors such as experience, company size, and industry sector. Broadly speaking, salaries for these roles typically range from R300 000 to R600 000 per annum, although this is only a rough guide and actual salaries may differ significantly. For example, experienced managers or those working in larger retail organizations may earn higher salaries, while entry-level positions may start at lower end of the spectrum.
Common skills required for FMCG retail roles include excellent communication and leadership skills, as well as strong analytical and problem-solving abilities. Other key competencies often include technical knowledge of product management, inventory control, and customer service standards. Generally, candidates with experience in retail or a related field are well-suited to these types of roles.
Many FMCG retail positions are employed in various industries such as manufacturing sector, technology industry, financial services sector, and more. These roles often involve working closely with suppliers, managing logistics, and ensuring product availability.
In terms of career development, FMCG retail professionals can typically expect opportunities for advancement into management or leadership roles. Often, these opportunities arise through experience, training programs, or internal promotions. With continued growth and innovation in the industry, it is also common for skilled professionals to transition into specialized areas such as sales, marketing, or supply chain management.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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