Eastern Cape: Customer Service Administrator posted by Staff Solutions
Posted on 2025-04-30 00:00:00
| Employer | Staff Solutions |
|---|---|
| Category | Other Manufacturing |
| Location | Eastern Cape / Eastern Cape |
Job Summary
Customer Service Coordination
- Direct liaison between the sales force, customers, and company supply chain to fill all internal and external customer orders applicable to your region / area.
- Receiving, processing and distribution of all customer orders placed & follow up on any back orders.
- Generate customer quotes, sales orders, tax invoices and credit notes.
- Handling of customer queries and complaints, should they arise with your transaction and ensure items are recorded and properly closed out upon resolution.
- Maintain effective working relationships with sales force to jointly satisfy customer demands.
- Provide regular feedback to clients and sales force regarding order fulfilment status.
- Manage and attend to incoming calls from customers and walk in customers.
- Maintaining a delivery note register for all manual orders.
Supply Chain & Stock Control
- Generate purchase orders, goods received notes, purchase notes, return notes, Journals etc.
- Handling of supplier queries should they arise with your transaction.
- Track incoming orders and follow up on back orders.
- Manage the receiving of products from suppliers and maintain related receipt documents.
- Assist with Stock control and stock forecasting.
- Assist with month end Stock counts and stock balancing.
- Report on stock that is close to expiry and on slow moving stock.
- Timeously order chemicals and related products to ensure that sufficient stock is available for incoming orders.
Distribution & Logistics
- Plan Customer & Regional deliveries in line with a route plan.
- Oversee the picking of stock where required, and manage the load and dispatch process in line with Client requirements (where applicable and stock is under your control)
- Liaise with transport companies and service providers and sales representatives to ensure efficient deliveries.
- Manage the routes and logistics to ensure on time and full deliveries to clients and minimum
- cost to Company.
Health, Safety & Quality
- Comply with Company Health and Safety Rules and Use Personal Protective Equipment (PPE) as required.
- Execute tasks in a safe and careful manner.
- Maintain good housekeeping, ensure chemical products are safely stacked and stored.
- Responsible for administering the Company quality program in accordance with customer and Company requirements.
- Assist with reporting and managing Product Non-Conformances
- Assist with quality and safety instructions and requirements in accordance with Company needs.
- Assist with various administrative tasks regarding product labels, product information, MSDS and all other safety and quality management templates for the Product Portfolio
- Check that all stock leaving the store has the required COA and or MSDS sheets.
- Assist with arranging of tests on various products.
- Manage database in support of the product portfolio.
Office Support & Communication
- Assist with procurement of consumable / office items for your area.
- Regularly report on customer, stock and delivery matters to ensure robust operations.
- Manage data / information at warehouse as per Company Policy
- Immediately flag any risks/liability to Company
Skills
- Customer Service
- Stock Management (Basic – to prevent wastages)
- Distribution & Logistics skills
Competencies
- Customer Service Orientated
- Accuracy / Attention to detail
- Planning & Organising
- Time Management Deadline Orientated
- Problem-solving
- Systematic
- Financial aptitude
- Professional Verbal & Written Communication
Computer Literacy
- Intermediate knowledge of other MS Office packages (e.g. Word, Power Point etc.)
- Intermediate knowledge of virtual programs (e.g. MS Teams, Zoom etc.)
- Intermediate knowledge of ERP System – Syspro
Click Go Apply to apply online!
Get Similar Job Alerts
More jobs in Eastern Cape
More jobs in Eastern Cape
Browse Other Manufacturing Jobs
Browse Staff Solutions Jobs
Apply directly for this position. Please read all instructions carefully.
We do not process job applications; we simply aggregate and display job listings.
More related positions
Eastern Cape: Tax clerk / Bookkeeper posted by Murray Walker Accounting
Tax Clerk bookkeeperA busy well established accounting firm seeks to employ a bookkeepertax administrator to join their team.MINIMUM REQUIREMENTSGrade 125 ...
View Job
Tax clerk / Bookkeeper
Port Elizabeth: Risk Technology Director – Eastern Cape – R1200k PA
Provider of risk management and advisory services globally, helping organizations navigate complex and evolving risk landscapes. With an unwavering focus on...
View Job
Risk Technology Director – Eastern Cape – R1200k PA
Eastern Cape: Area Sales Manager
A recent professional profile photo is to accompany your application EMPLOYMENT TYPE Permanent SECTOR Sales BASIC SALARY R20 000.00 START DATE A.S.A.P ...
View Job
Area Sales Manager
Berlin: Sales Executive – Eastern Cape
Sales Executive Eastern Cape Are you a hunter, ambitious, self-motivated, confident, and persistent? Do you see yourself being part of a winning team? Look...
View Job
Sales Executive – Eastern Cape
Queenstown: Head of Sales – Queenstown, Eastern Cape
HEAD OF SALES QUEENSTOWN, EASTERN CAPE Role Requirements Education Grade 12 bachelors degree in related field Significant experience in Sales Management...
View Job
Head of Sales – Queenstown, Eastern Cape
Eastern Cape: SENIOR CONSTRUCTION PROJECT MANAGER – AGRICULTURE
MINIMUM REQUIREMENTS Degree in Construction management, civil engineering or architecture At least 5 years experience in a similar role Site experience...
View Job
SENIOR CONSTRUCTION PROJECT MANAGER – AGRICULTURE
Eastern Cape: Health workers/caregivers/care assistants posted by Sandton INvestments en
The Emergency Care Assistant ECA will practice as clinical assistants within the emergency medical care and rescue environment thereby replacing the Basic...
View Job
Health workers/caregivers/care assistants
Eastern Cape: Civil Engineer – Urgent posted by Ayers Gulf Recruitment and visa agency
IntroductionWe are recruiting skilled South African professionals for a major energy and infrastructure development program in Saudi Arabia. These positions...
View Job
Civil Engineer – Urgent
Eastern Cape: Director: Teaching & Learning
Minimum Requirements Doctoral Degree and specialization in Higher Education or related area Minimum of 10 years of experience in higher education with at...
View Job
Director
Eastern Cape: Executive Director: Infrastructure & Technology
Minimum Requirements A Masters degree or equivalent in a related technical field e.g., Built Environment either Civil or Structural Engineering, ICT,...
View Job
Executive Director
Eastern Cape: ZMO 15309 – Head Chef
Employer Description Seaside hotel with restaurant Job Description Our client is seeking a talented and experienced Head Chef to join their culinary team at...
View Job
ZMO 15309 – Head Chef
Eastern Cape: Diagnostic Petrol Vehicle Technician
Minimum Requirements Must have a minimum of 2 to 3 years experience as Diagnostic Vehicle Technician within the Automotive Industry Must have completed a...
View Job
Diagnostic Petrol Vehicle Technician
Eastern Cape: Paramedics posted by Complete Healthcare Services
Paramedics Required BLS, ILS.Requirements Minimum Educational Qualifications Successfully completed an appropriate Basic Life Support BLS or Intermediate...
View Job
Paramedics
Eastern Cape: Professional Registered Nurses posted by Complete Healthcare Services
Complete Healthcare Services, a leading Registered Nursing Agency, situated in Mulbarton, Johannesburg, is seeking dedicated and compassionate Professional...
View Job
Professional Registered Nurses
Eastern Cape: Enrolled Nurses posted by Complete Healthcare Services
The successful candidate will work on a one-to-one basis with patients in the comfort of their homes OR caring for a patient in a facility. Minimum...
View Job
Enrolled Nurses
Eastern Cape: Enrolled Nurse Assistants posted by Complete Healthcare Services
The successful candidate will work on a one-to-one basis with patients in the comfort of their homes OR caring for a patient in a facility. Minimum...
View Job
Enrolled Nurse Assistants
Eastern Cape: DEPUTY VICE CHANCELLOR: TEACHING AND LEARNING
Minimum Requirements A Doctoral degree. A minimum of 10 years experience in higher education with at least 5 years of senior academic management and...
View Job
DEPUTY VICE CHANCELLOR
Eastern Cape: EXECUTIVE DIRECTOR: PEOPLE MANAGEMENT AND ENGAGEMENT
Minimum Qualifications A Masters degree in Human Resources Management or Industrial Psychology. A Doctoral degree may be an added advantage. A Professional...
View Job
EXECUTIVE DIRECTOR
Eastern Cape: Office Manager (Insurance) posted by AtripleA recruitment & temps
Our client in the Insurance industry is looking for an Office Manager to manage and oversee branch administration and support to sales.Key responsibilities...
View Job
Office Manager (Insurance)
East London: Worksite Specialist (Insurance) East London, Eastern Cape posted by AtripleA recruitment & temps
Worksite Specialist InsuranceLocation East London, Eastern CapeSalary R35 000 to R40 000Our client in the Insurance industry is looking for a Worksite...
View Job
Worksite Specialist (Insurance) East London, Eastern Cape
Eastern Cape: Office Manager (Insurance) posted by AtripleA recruitment & temps
Office Manager InsuranceLocation Eastern Cape, South AfricaSalary R25 000 - R30 000p.mOur client in the Insurance industry is looking for an Office Manager...
View Job
Office Manager (Insurance)
East London: Finance Manager – Eastern Cape posted by Global Recruitment
FINANCE MANAGER EASTERN CAPEThe successfully incumbent should reside within the Eastern Cape. Residence in East London would be preferable but is not...
View Job
Finance Manager – Eastern Cape
East London: Chief Financial Officer (CFO) – Eastern Cape posted by Global Recruitment
CHIEF FINANCIAL OFFICER CFO EASTERN CAPEThe successfully incumbent should reside within the Eastern Cape. Qualifications amp Experience RequiredChartered...
View Job
Chief Financial Officer (CFO) – Eastern Cape
Cape Town: Area Manager Regional (JHB/PTA, Limpopo, Mpumalanga, Durban/ WCape, Eastern Cape) posted by Carrol Boyes
PurposeAs an Area Manager responsible for operations and compliance, you play a pivotal role in ensuring the seamless functioning of multiple retail stores...
View Job
Area Manager Regional (JHB/PTA, Limpopo, Mpumalanga, Durban/ WCape, Eastern Cape)
Eastern Cape: Digital Copywriter (George Onsite) posted by Datafin
Digital Copywriter George - OnsiteMediaMarketingSalesEastern Cape - South AfricaENVIRONMENT An innovative insurance specialist in George is seeking a...
View Job
Digital Copywriter (George Onsite)