Job Description
About the Role
We are seeking an experienced and customer-focused Onsite Support & Installation Technician to join our team in Port Elizabeth, Eastern Cape. As a key member of our Installation & Support team, you will play a vital role in ensuring seamless POS and Payment system installations, outstanding onsite technical support, and confident client handovers across the region.
Key Responsibilities
- Installing, configuring, and testing POS/Payment hardware (terminals, printers, scanners, cash drawers, network equipment)
- Configuring network and system settings (BIOS, IP addresses, printer paths, etc.)
- Loading and configuring POS client software
- Ensuring every system is fully operational before handover
- Providing onsite support for escalated technical issues
- Delivering afterhours support on a rotational standby basis
- Conducting thorough onsite testing and providing user orientation during go-live
- Maintaining accurate installation records, service checklists, and signoffs
- Ensuring clients are comfortable and fully operational on new systems
- Communicating client feedback, risks, or concerns to internal teams
Requirements
- Grade 12 / Matric A and/or N certification (or equivalent experience)
- Minimum 1 year of IT hardware support or onsite installation experience
- Experience with POS, retail, or hospitality systems (advantageous)
- Strong technical troubleshooting abilities
- Basic networking knowledge (Ethernet, routers, switches, IP addressing)
- Good communication and client interaction skills
- Ability to work independently, including after hours
- Willingness to travel long distances
- Own reliable vehicle
Qualifications
None specified.
Salary & Benefits
Salary details not specified.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About IT / Computing / Software Jobs in South Africa
The IT and computing industry in South Africa is rapidly growing, driven by the increasing demand for digital transformation and technological advancements. Typically, this growth translates to a strong job market for professionals with skills in software development, data analysis, and cybersecurity. Generally, the sector offers a wide range of career opportunities across various industries.
In terms of salary expectations, IT and computing professionals in South Africa can generally expect to earn salaries that are on par with or slightly above the national average. However, it’s essential to note that salaries can vary significantly depending on factors such as experience, company size, industry sector, and specific job requirements. Typically, experienced professionals in high-demand areas like artificial intelligence, cloud computing, or cybersecurity tend to earn higher salaries than those in entry-level positions. Nonetheless, salaries are often within the range of R600 000 to R1 million per annum for mid-level roles, with senior positions potentially exceeding R2 million.
Common skills required for IT and computing roles in South Africa include programming languages such as Java, Python, or C++, proficiency in software development methodologies like Agile or Scrum, experience with data analysis tools like Tableau or Power BI, and familiarity with cloud-based technologies like AWS or Azure. Additionally, knowledge of cybersecurity principles, network administration, and database management are highly valued skills.
The IT and computing industry is a significant sector across various industries, including financial services, technology, manufacturing, and healthcare. Many companies in these sectors require skilled professionals to develop, implement, and maintain their digital solutions. Typically, the finance industry requires specialized IT talent for areas like risk management, compliance, and anti-money laundering.
For those looking to pursue a career in IT and computing, common career progression paths include working as an individual contributor, moving into team leadership roles, or taking on senior technical positions. Many professionals also choose to specialize in emerging technologies like artificial intelligence, blockchain, or the Internet of Things (IoT). With ongoing training and development, individuals can stay up-to-date with the latest industry trends and advancements, positioning themselves for success in this rapidly evolving field.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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