Candidate Requirements: Grade 12 qualification Prior experience in a similar role within a luxury lodge environment is advantageous Proficiency in computer systems and a willingness to learn new technologies Excellent command of English, both written and verbal, with strong telephone etiquette A valid drivers license is essential Outstanding organizational and planning skills Strong team player with a commitment to efficiency and delivering exceptional client service Ability to work independently and manage tasks effectively Professional, personable, and passionate about the hospitality industry Key Responsibilities: Warmly welcoming and hosting guests throughout their stay Performing front-of-house and reception duties Assisting with bar service and guest hosting when required Responding promptly and effectively to guest inquiries Building and maintaining positive relationships with guests Live in position.

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