Key Responsibilities: 1. Financial & Budget Management Develop and manage the annual income and expense budget. Track and optimise rental income, turnover rentals, and recoveries. Conduct monthly financial reporting with detailed variance analysis. Coordinate long-term maintenance planning and capital project forecasting. 2. Leasing & Vacancy Control Manage lease renewals and ensure smooth tenant exit processes. Prepare vacant premises for marketing and tenant placement. Develop and implement a letting strategy aligned with asset goals. Source, negotiate, and secure lease agreements with new tenants. 3. Arrears & Credit Control Maintain a clear arrears position for each tenant. Work closely with the credit control team to recover outstanding rentals. Engage with tenants and support legal processes for persistent arrears. Recommend bad debt write-offs when necessary. 4. Centre Operations & Customer Experience Ensure high standards across maintenance, security, cleaning, and safety. Enhance the customer experience through operational excellence. Regularly assess the condition and presentation of the centre. Build strong community relations and ensure a positive public image. 5. Marketing & Brand Management Contribute to the annual marketing strategy and campaign planning. Oversee centre promotions, events, seasonal campaigns, and social media. Monitor marketing budget and performance of marketing agencies. Implement CSI initiatives, PR activities, and promotional court sales. Ensure consistency in brand execution across all physical and digital platforms. 6. People & Team Management Lead and manage the on-site centre team, including admin and marketing staff. Conduct regular team meetings, set KPIs, and lead performance reviews. Maintain strong internal communication and operational alignment. 7. Reporting & Communication Submit monthly management and marketing reports to the Asset Manager. Ensure proper documentation of lease terms, operational records, and tenant engagement. Communicate effectively with tenants, contractors, and ownership. Minimum Requirements: Minimum 57 years of experience in retail or commercial property management. Proven track record in managing large-scale retail centres (GLA ±30,000m² preferred). Strong financial management, leasing, and operational skills. Proficiency in property systems such as MDA, MRI, or PIMS is beneficial. Excellent leadership, communication, and problem-solving capabilities. Relevant tertiary qualification in Property, Business, or Marketing is advantageous. Must be based in or willing to relocate to Empangeni . Whats on Offer: Lead a flagship retail centre in a vibrant regional hub. Work with a respected property development company. Competitive salary and professional growth opportunities. A high-impact leadership role in an evolving property landscape.

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