Job Description
About the Role
Dis-Chem Pharmacies Springfield store is seeking a Retail Store Assistant to join our team. As a key member of our store, you will play a crucial role in ensuring the operational and administrative duties are performed as per standard policy and procedure.
Key Responsibilities
- Manage and report all customer compliments and complaints to management.
- Establish a professional relationship with customers.
- Ensure all customer stock queries are dealt with and resolved.
- Maintain effective external communication with customers when they require feedback.
- Assist customers with any enquiries and refer customers to the appropriate departments where applicable.
- Adhere to the customer turnover per hour rate as per company benchmark.
- Manage the shorts and overs at the point of sale, including the floats.
- Manage refund and return transactions.
- Ensure that back shopping and returned goods are handled correctly.
- Verify and review deliveries and invoices for total accuracy.
- Assist the Receiving Manager in preparing and logging Distribution Centre claims on the Distribution Centre claims system.
- Manage and control high risk stock.
- Prepare the run reconciliation on a daily basis.
- Prepare, order, and receive branch change requirements to ensure cashiers have enough change to provide best customer service levels.
- Maintain effective liaison between relevant parties.
- Maintain effective document control including but not limited to float, petty cash, cash on hand.
Requirements
Basic computer skills (Word, Excel, and Outlook). SAP. Retail experience
Qualifications
Formal education/certifications (e.g., Grade 12/Matric)
Salary & Benefits
Market-related salary. Medical aid. Provident fund
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Transport / logistics / warehouse Jobs in KwaZulu-Natal
The transport, logistics, and warehouse sector is an essential component of South Africa’s economy, with many multinational companies operating in the region. In KwaZulu-Natal, this industry continues to experience steady growth, driven by increasing trade volumes and a expanding e-commerce sector. As a result, job opportunities are available for professionals looking to establish themselves in this field.
Salaries for transport, logistics, and warehouse roles can vary widely depending on factors such as experience, company size, and industry sector. While salaries can range from the mid-R500s to over R1 000 per month for senior positions, it’s essential to note that actual salaries may differ significantly from these broad estimates. For example, a production coordinator position at a manufacturing plant is likely to be on the lower end of this scale, while a logistics manager at a multinational corporation could earn closer to the upper end.
Common skills required for transport, logistics, and warehouse roles include proficiency in Microsoft Office, particularly Excel, as well as experience with transportation management systems. Typically, candidates also possess strong analytical and problem-solving skills, ability to work in a team environment, and excellent communication skills. Additionally, knowledge of supply chain management principles, inventory control, and safety regulations is often beneficial.
The sector commonly employs professionals from various industries, including manufacturing, technology, financial services, and retail. Companies operating in these sectors frequently require skilled logistics personnel to manage their distribution networks, maintain stock levels, and ensure efficient transportation operations.
Career development opportunities abound in the transport, logistics, and warehouse sector. With experience and further education, individuals can move into senior management positions or transition into related fields such as supply chain management, procurement, or operations management. Many companies also offer training programs and professional certifications to help employees develop new skills and advance their careers.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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