Franschhoek: Housekeeper posted by IntelliStaff
Posted on 2025-07-16 00:00:00
| Employer | IntelliStaff |
|---|---|
| Category | Other Tourism/Hospitality |
| Location | Western Cape / Franschhoek |
Job Summary
A leading luxury hospitality group known for delivering sophisticated escapes and unique guest experiences is seeking a detail-oriented and efficient Housekeeper. This position is ideal for a flexible individual who can multitask and work at a fast pace while maintaining a high level of quality and care. A strong eye for detail, excellent organizational skills, and the ability to adapt quickly in a dynamic environment are essential for success in this role.
Main Responsibilities:
- Maintain cleanliness and presentation of hotel rooms and communal guest areas
- Perform turndown and general housekeeping services to support a seamless guest experience
- Consistently exceed guest expectations from arrival to departure
- Ensure clear communication and execution of all guest special requests and requirements across departments
- Deliver exceptional service with attention to guest comfort and satisfaction
- Demonstrate creativity and initiative in enhancing the guest experience
- Comply with Health and Safety regulations at all times
- Experience and Skills:
- Minimum of 2 years of housekeeping experience in a luxury hotel or similar environment
- Familiarity with cleaning products, methods, and techniques
- Excellent time management and punctuality
- Ability to follow Standard Operating Procedures (SOPs)
- Strong attention to detail
- Ability to remain calm and professional under pressure
- High standards of personal grooming and hygiene
- Demonstrates personal and professional integrity
Inherent Requirements:
- Matric Certificate or equivalent qualification preferred
- Good communication skills in English
- High level of physical endurance
- Ability to work flexible shifts, including night shifts
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