Franschhoek: Night Duty Manager posted by Craven Cottage CC
Posted on 2025-08-26 00:00:00
Employer | Craven Cottage CC |
---|---|
Category | Media/Photography |
Location | Western Cape / Franschhoek |
Job Summary
Ensure that policies, processes, and standards reflect guest safety, security, and preferences.
Serves as a warm, attentive presence throughout the guest journey (especially during night hours)
Supports guest arrivals, departures, and any late-night needs with calm clarity and care
Coordinates seamlessly with other teams to ensure the guest experience remains smooth, thoughtful, and responsive
Aware of each guest’s practical needs, adapting with empathy and discretion
Comfortable balancing solo responsibility during night shifts, including subtle oversight of wellbeing and the overall calm
Requirements:
Grade 12
A formal hospitality qualification
At least 2+ years of experience in luxury operation as a Duty Manager with the experience to lead in a small operational team
Fully computer literate
Ability to monitor & ensure compliance
Demonstrates high levels of resilience in demanding environments with a positive outlook in challenging situations
You should be passionate about hospitality and regenerative practices, knowledge and love of all thing’s wellness will be an advantage.
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