Job Description
- Market the Company, its Products, Solutions, and continuously improve the Client’s perception of the Company
- The Account Manager must have a good understanding of the following:
- Client Organisational Structure, Client Environment, Client decision making process, Client’s KPI’s, Client Projects and Strategic direction, Client Procurement cycles and processes, Understand the competitive landscape.
- Provide Clients with continuous Product and Solutions updates
- Responsible for the day-to-day management of current Clients, and to generate new business
- Achieve Quarterly and Annual Sales Targets
- Maintain and grow market share within the Corporate Sector
- Provide weekly feedback on pipelines and quotations as well as strategic initiatives for projects
- Conduct and submit monthly sales forecasting
- Update Sales Tools and relevant systems, along with the Customer Information Sheet
- Client calls, Physical visits – all Clients at least once every 2 weeks, minimum of 12 Client visits per week
- Client calls: Telephonic – all Clients at least once a week. Must be able to do daily call planning on all Accounts allocated
- Prepare and provide Clients with quotations on request
- Follow up on a bi-monthly basis on quotations (possible and already distributed)
- Ensure Client is updated on deliveries and order progress as and when needed
- Do deliveries if required
- Provide after-sales support to Clients
- Follow up on Invoices and Payments
- Attend weekly debtors’ meetings
- Attend product training sessions
- Ensure internal training is up to date on a quarterly basis
- Attend sales meetings & marketing events
- Assistance as and when required with tender submissions
- Ad-hoc requests as and when required
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