Gauteng: Assessment Officer posted by Manpower Group

Key Responsibilities

Assessment Preparation & Documentation

• Ensure all assessments are prepared, collated, and packaged accurately according to the Assessment Printing Tracking System (APTS).
• Verify assessment crate contents from external vendors (e.g., Colourtech) and report any discrepancies.
• Manage pre-assessment logistics, including assessment scheduling, venue setup, and IT requirements for practical assessments.
• Ensure assessments, memos, and related documentation are securely stored in compliance with audit and POPIA requirements.
• Update student numbers, venue allocations, and invigilator details in the APTS system to facilitate accurate batching and delivery.
• Manage late assignments and alternative assessment arrangements according to Assessment Strategy and Policy.

Assessment Conduct & Escalations

• Oversee the smooth running of assessments on campus, including supervision of invigilators and coordination of assessment venues.
• Escort students to facilities during assessments and address any on-site queries or issues raised by invigilators.
• Escalate exam condition assessment issues to the Programme Operations Manager and communicate resolutions to all impacted students and invigilators.
• Track assessment incidents and prepare Action Now (FAN) reports for review and follow-up.

Invigilator Management

• Assist with recruitment, training, and scheduling of invigilators.
• Reconcile invigilator reports pre- and post-assessment, ensuring accurate logging and reporting.
• Provide support and guidance to invigilators during assessments as required.

Post-Assessment Processes

• Reconcile completed assessments and ensure secure handover to the Results Centre for marking and moderation.
• Maintain accurate records of assessments, student notes, and invigilator reports.
• Communicate with relevant stakeholders regarding assessment outcomes, discrepancies, and follow-up actions.

General & Team Support

• Participate in campus projects and events, such as Graduation and Open Day.
• Contribute to focus group sessions to improve Assessment Centre processes and student experience.
• Ensure compliance with institutional policies, audit processes, and POPIA legislation.
• Maintain professional communication and collaboration with Academic, IT, and Programme Operations teams.

Minimum Requirements

• Higher Certificate (NQF Level 5) required; National Diploma (NQF Level 6) or higher advantageous.
• Minimum of 2 years’ experience in administration, preferably within a tertiary education environment.
• Strong proficiency in MS Excel, MS Word, and other relevant office applications.
• Demonstrated experience in assessment administration, logistics coordination, or academic operations.

Please note that only suitable candidates will be contacted.