Job Description
- Assist in managing daily workshop operations to ensure productivity, quality, and turnaround targets are met
- Support leadership and motivation of technicians, apprentices, service advisors, and support staff
- Ensure vehicles are serviced and repaired to OEM standards and “fixed first time” principles
- Drive customer satisfaction and assist with managing customer queries and escalations
- Monitor workflow, labour utilisation, and efficiency to achieve labour sales and profit targets
- Assist with warranty administration, ensuring claims are processed accurately and timeously
- Support inventory management, stock control, and parts coordination with relevant departments
- Ensure compliance with health, safety, and hygiene standards within the workshop
- Maintain accurate administrative records and workshop reporting
- Work closely with Parts, Service, Sales, and Support teams to ensure seamless operations
Requirements:
- Matric / Grade 12 with a recognised motor trade test certificate (Red Seal)
- Tertiary qualification in management, operations, finance, sales, or similar will be advantageous
- Minimum 8 years’ experience within a dealership service workshop environment
- Previous experience as a Workshop Foreman, Assistant Workshop Manager, Service Manager, or Senior Service Advisor
- Strong technical knowledge of vehicle servicing, maintenance, and repair processes
- Proven ability to manage and lead technical and frontline teams
- Customer-focused with the ability to manage expectations and resolve issues professionally
- Valid driver’s licence (vehicle testing and movement required)
- Strong communication skills with a good command of English and at least one local language
- Computer literate with experience on dealer management or workshop systems
- Medically fit for a hands-on role where physical involvement may be required
- Clear criminal record (verification checks apply)
- South African citizen
- Preference may be given to candidates based in or near the East Rand
If your current experience and skillsets tick majority of the job specification boxes, then:
Apply directly now – Send your CV to *****@*****.co.za
Feel free to contact Hayley directly on 087 265 3364 or send a WhatsApp to 082 442 5410 for more information.
www.********.co.za
www.********.co.za
www.********.co.za
Please note only candidates with the required experience will be contacted and considered. If you are not contacted within 7 days from application, kindly consider your application as unsuccessful.
#Drive Your Career Forward
www.********.co.za;VacRef=JHB000278&preview=07ab1b0c1422680cb4c2b446e5b84ddf
Submission closing date : No later than 9 January 2026
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