Job Description
About the Role
Our client is seeking a highly skilled and experienced Condeco Technical Team Leader to join their team in Johannesburg. As a key member of the technical support team, you will be responsible for ensuring the highest possible standard of business application maintenance, technical support, and system management.
Key Responsibilities
- Ensure that the business application is maintained to the highest possible standard with maximum levels of attainable productivity and efficiency.
- Complete Daily Systems health checks on Condeco Application and Database servers to ensure that the resources are running at an acceptable rate.
- Provide technical support to the client relating to Condeco services and products, including resolving issues and providing guidance.
- Support and manage:
- Hardware and software health checks
- Upgrades, fixes, and new releases
- Ensure the client follows proper change management procedures
- Assist with Condeco training when required
Requirements
- Nation Diploma in Information Technology or related
- Bachelor’s degree in Information Technology
- Matric
- Valid South African driver’s license
- MCITP certification
- Knowledge of OHS Act and ISO 9001 quality management systems
- 3+ years in a call centre or helpdesk environment
- Experience with booking systems (Condeco would be advantageous)
- Familiarity with VOIP, Avaya Telephony, Technical, organizational, and planning
Qualifications
MCITP certification
Salary & Benefits
Not specified
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Banking Jobs in Gauteng
The banking industry in Gauteng, South Africa is a dynamic and growing sector, with a strong demand for skilled professionals. Typically, job seekers in this field can expect to find opportunities across various sectors, including financial services, technology, and manufacturing. Generally, the industry outlook remains positive, with a common expectation of steady growth and expansion.
When it comes to salary expectations, banking positions in Gauteng typically fall within broad ranges, often influenced by factors such as experience, company size, and industry sector. For instance, entry-level positions may start around R400 000 per annum, while senior roles can exceed R800 000. However, please note that these figures are approximate and can vary significantly depending on individual circumstances.
Common skills required for banking roles in Gauteng include proficiency in financial software, strong analytical and problem-solving abilities, excellent communication and interpersonal skills, and a solid understanding of regulatory requirements. Other essential skills often include technical expertise in areas such as accounting, risk management, or compliance. Additionally, many employers place a high value on emotional intelligence, creativity, and adaptability.
The banking industry is commonly found in sectors such as financial services, technology, manufacturing, and corporate finance. Financial services companies, for example, are often major players in the industry, while technology firms may require banking professionals with technical expertise. Manufacturing sector banks also exist, catering to the needs of specific industries.
Career development opportunities abound in the banking industry, with many positions offering clear career progression paths. Typically, entry-level roles can lead to senior management positions or specialized fields such as risk management or compliance. Opportunities for professional development, training, and mentorship are often available within organizations, allowing professionals to build expertise and advance their careers.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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