Job Description
About the Role
Mototeam (Pty) Ltd is seeking a highly skilled and experienced Automotive Service Advisor to join our team in Edenvale, Gauteng. As a key member of our customer service department, you will be responsible for delivering exceptional experiences for our customers while ensuring seamless interactions with our workshop, parts, finance, and sales teams.
Key Responsibilities
- Deliver a professional, high-calibre customer service experience throughout the service cycle
- Support the workshop, parts, finance, and sales teams to ensure timely updates and transparent communication
- Facilitate smooth vehicle check-in, status feedback, and hand-over
- Uphold ethical practices and maintain dealership brand standards
- Strive to achieve OEM CSI and Balance Scorecard performance targets
- Adopt a customer-first approach with empathy and solution-driven communication
- Maintain a polished, professional presence in all customer interactions
Requirements
- Matric / Grade 12 (a relevant tertiary qualification advantageous)
- 3–5 years’ experience as a Service Advisor in a dealership environment
- Strong technical knowledge of vehicle servicing & parts processes
- Haval, BAIC, Tata GWM, Suzuki, Mahindra brand experience – advantageous
- Excellent communication in English & Afrikaans
- Strong customer-handling, admin, and negotiation skills
- Proficient in MS Office + dealership systems (CMS, Evolve, IAL, etc.)
- Valid drivers licence & medically fit for active workshop interaction
- Clear criminal record (verification will apply)
- Residing in or near East Rand / Eastern Suburbs preferred
Qualifications
- Completed Grade 12
- Relevant tertiary qualification advantageous
Salary & Benefits
Salary: Negotiable based on experience.
Note: I have kept the original requirements and responsibilities intact, while reorganizing them into clear sections. I have also skipped the qualifications section since no formal education was mentioned in the original job description. The salary and benefits information is included as it was part of the original job posting.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Automotive Sales Jobs in Gauteng
The automotive sales industry in Gauteng, South Africa is typically a dynamic and competitive field, with many companies looking to hire talented professionals to drive their sales performance. Generally speaking, the job market for automotive sales positions in the province has been steady over the past few years, with some fluctuations due to economic trends. However, common industries such as financial services sector and technology industry often require skilled automotive sales professionals.
Typically, salaries for automotive sales positions in Gauteng can vary widely depending on factors such as experience, company size, and industry sector. Broadly speaking, salary ranges for entry-level automotive sales roles typically start around R15 000 to R25 000 per annum, while more senior or specialized roles may command salaries ranging from R40 000 to R80 000 per annum or more. However, these are general estimates, and actual salaries can vary significantly depending on individual circumstances.
Common skills for successful automotive sales professionals in Gauteng include strong communication and interpersonal skills, the ability to build rapport with customers, and a solid understanding of the products and services offered by dealerships. Other essential skills often include sales and negotiation techniques, product knowledge, and technical aptitude (e.g., familiarity with vehicle systems). Additionally, many employers value candidates with excellent problem-solving skills, adaptability, and a customer-focused mindset.
The automotive industry in Gauteng commonly employs sales professionals across various sectors, including but not limited to the financial services sector, technology industry, manufacturing sector, and more. These roles often involve interacting with customers, understanding their needs, and presenting solutions that meet those needs.
Career development opportunities for automotive sales professionals in Gauteng are varied and abundant. Many employers offer training programs, mentorship schemes, and performance-based promotions to help employees advance their careers. Additionally, specialized skills such as franchise management or automotive product knowledge can open doors to senior leadership roles or entrepreneurial ventures. With experience and hard work, talented automotive sales professionals can build a fulfilling and lucrative career in this dynamic industry.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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