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Gauteng: BPO Client and Service Delivery Manager posted by Anchora

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Job Description

To begin your application, please fill out this form: Are you ready to join a dynamic, innovative, and professional team? At Anchora, we are a large-scale outsourcing company specializing in managed talents from overseas, process development, and data analytics. Our goal is to provide results-driven solutions to our clients while fostering a positive, agile, and growth-oriented work environment About the Role Youll serve as a vital link between clients and our offshore teams. This is a fun, dynamic position where no two days are the same. Responsibilities: Build and maintain strong relationships with clients. Implement client visions and review progress regularly. Act as a liaison between clients and offshore teams, ensuring clear communication. Interview and hire offshore staff; delegate and review their tasks. Offer constructive feedback to offshore teams and ensure high-quality output. Consult with clients and provide fresh ideas to them. Manage qualified prospects who are interested in services until signed contracts. Manage and prioritize multiple client accounts and prospects simultaneously. Required Qualifications: Strong communication and interpersonal skills. See an idea from inception to completion. Highly organized, with the ability to juggle multiple accounts. Skilled at prioritization and resolving pressing issues with level-headedness. Ability to delegate effectively and lead remote teams. 3 plus years of experience in account management or a similar role preferred. Previous business development is preferred. Previous BPO experience is a plus. B2B Experience in the USA Market. At least 1 year experience working for a US company Ability to work Monday-Friday, 9am-5pm EST Work from home experience. WFH/ Remote but willing to work from office in Johannesburg if the need arises. Why Work with Anchora? We value our employees and offer outstanding benefits, including: Professional Growth & Travel Reimbursement: Paid training and professional development opportunities. Performance-based bonuses for exceeding expectations. Travel reimbursement for business-related activities. To continue with your application, please fill out this form:

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How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Accounting / Finance Jobs in South Africa

In the accounting and finance sector in South Africa, one can expect to find a dynamic and growing industry with a wide range of job opportunities. The demand for skilled professionals in this field is high, driven by the country’s growing economy and increasing need for financial management and planning.

Typically, salaries for accountants and finance professionals in South Africa fall within broad ranges, often influenced by factors such as level of experience, company size, and industry sector. Generally, starting salaries can range from around R300 000 to R500 000 per annum, with more senior roles commanding significantly higher salaries, often exceeding R1 million per annum. However, it’s essential to note that these figures are highly variable and can differ substantially depending on individual circumstances.

Common skills required for accounting and finance roles in South Africa include proficiency in financial software such as SAP or Oracle, strong analytical and problem-solving skills, excellent communication and presentation abilities, attention to detail and organisational skills, and a basic understanding of tax laws and regulations. Other valuable skills may include knowledge of financial management systems, experience with budgeting and forecasting, and certification in accounting or finance, such as a Chartered Accountant (SA) designation.

Many industries employ accountants and finance professionals, including the financial services sector, technology industry, manufacturing sector, and public sector organisations. The demand for skilled accountants is particularly high in these sectors, where financial management and planning are critical to success.

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Career development opportunities abound in accounting and finance roles, with many professionals progressing to senior positions such as chief financial officer (CFO), controller, or department head. Opportunities for specialisation also exist, with areas like forensic accounting, audit, and taxation attracting a high level of interest. With ongoing professional development and certification requirements, those pursuing a career in accounting and finance can enjoy a rewarding and challenging career path.


This information provides general career guidance. Actual salaries and requirements vary by employer.



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