Job Description
About the Role
We are seeking a Junior IT Technician to join our team in Johannesburg, responsible for providing technical support and maintenance services to our clients across various sites. The ideal candidate will have a strong foundation in IT and excellent communication skills.
Key Responsibilities
- Maintaining wireless connection at each site and adding users/units per request
- Basic printer support on printer units within MoreCorp group
- Driver installation, Pin code setup, Mailbox setup
- Basic support on telephone systems
- Building and setup of new assets (Desktops and Laptops)
- Mail releases
- Managing of Mail Blacklists and White Lists
- Managing of Auto responses (e.g. Call centre support mail)
- User Archiving of Mailboxes
- Out of office assistance
- Calendar issues
- General email support
- Bounce backs and connectivity issues
- Creation of Fax2email accounts
- Creation of new user accounts
- Managing and creation of TS accounts
- Ordering of new IT equipment from suppliers
- Onsite support as required
- General CRM support
- Reset of passwords
- Connectivity issues linked to internet connections at all sites
- Arranging and setting up VPN remote access
- User resignations
- Removal of all IT related accounts
- Installation of software as required by users
- Weekend on-call support and after-hours support
- General retail switching support
- Over/Short paid issues, connectivity, Pin pad problems at POS
- General mobile device support (iPad, iPhone, Android phones, Blackberry phone)
- Support of User 3G cards and software
Requirements
- Degree or Diploma in MCITP; Network N
- Grade 12 MS environment Linux
- Active directory
- Breadth of technical knowledge
- Ability to learn the intricacies of new networking & server software packages
- Ability to work with minimum supervision
- Time Management
- Ability to make quick & informed decisions
- Strong Communication skills
- Excellent Administrative skills
Qualifications
None mentioned in original job description.
Salary & Benefits
No information available.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About IT / Computing / Software Jobs in Gauteng
In Gauteng, the IT and computing industry is a significant contributor to the province’s economy, with a steady demand for skilled professionals. Typically, this field is characterized by rapid technological advancements, innovative projects, and a high level of job satisfaction among employees. Generally, career prospects in this sector are strong, with a range of opportunities available across various industries.
Salaries for IT and computing professionals in Gauteng can vary widely depending on factors such as experience, company size, and industry sector. While it is common to see salaries ranging from R400 000 to R1,200 000 per annum, these figures are only a general guideline and actual salaries may differ significantly. For instance, senior executives or technical leads with extensive experience may command higher salaries, while entry-level positions may start at lower levels.
Common skills required for IT and computing roles in Gauteng include proficiency in programming languages such as Java, Python, or C++, knowledge of cloud platforms like AWS or Azure, and experience with agile development methodologies. Additionally, understanding of data analysis and interpretation, cybersecurity principles, and IT project management are often essential. Familiarity with popular software applications, such as Microsoft Office 365 or Google Workspace, is also beneficial.
The financial services sector, technology industry, manufacturing sector, and government departments are among the common industries that employ IT and computing professionals in Gauteng. These sectors require a range of skills and expertise, from data analysis to network administration, making them attractive options for career development.
For those seeking a career in IT and computing, there are numerous opportunities for professional growth and development. Typically, career progression involves moving into senior roles or specialized positions, such as technical lead, solutions architect, or data scientist. Opportunities for further education and training, such as certifications or postgraduate studies, can also enhance job prospects. Generally, a strong understanding of industry trends, networking, and continuous learning are essential for success in this field.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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