Job Description
This role is 3 month contract and is based in Springs, Johannesburg East.
Key Responsibilities:
- Cash Collection:
- Achieve monthly cash collection targets for branches.
- Maintain and update KPI reports daily.
- Provide weekly KPI reports to management.
- Overdue Debt Reduction:
- Monitor and reduce overdue debt through regular reconciliation.
- Prepare for debt reduction meetings.
- Payment Allocation:
- Obtain and accurately allocate customer remittances daily.
- Reconcile credit notes to invoices and process customer claims timeously.
- Ensure that unmatched credits and unapplied cash are reconciled before the month-end.
- Customer Contact and Correspondence:
- Maintain consistent communication with customers via calls, emails, and in-person visits.
- Update SAP and KPI feedback after each customer interaction.
- Foster strong relationships while resolving queries efficiently.
- Debt Reconciliations:
- Reconcile customer accounts monthly and address discrepancies promptly.
- Escalate and resolve reconciliation issues efficiently.
- Credit Requests and Adjustments:
- Process credit adjustments following the approval workflow.
- Refund Request Processing:
- Prepare accurate reconciliations and supporting documentation for refund requests.
- Invoice Management:
- Download and submit invoices via customer portals as required.
- Ensure that customers receive invoices and statements promptly.
- Ad Hoc Duties:
- Manage overdue debt referrals to collection agencies.
- Prepare bad debt write-offs.
- Review credit hold orders and make appropriate decisions thereon.
- Ensure compliance with internal controls and month-end processes.
- Identify and implement process improvements in credit control operations.
Job Experience and Skills Required:
- Matric
- Credit Management Level 1-4 certificate (advantageous).
- 4 years proven experience in credit control, accounts receivable, or debt management.
- Exports/Cross border experience.
- Proficiency in SAP and Microsoft Office (Excel, Word, Outlook).
- Strong analytical, problem-solving, and communication skills.
- Ability to work independently and meet strict deadlines.
Apply now!
For more exciting Finance vacancies, please visit: www.********.co.za
If you have not had any response in two weeks, please consider the vacancy application unsuccessful. Your profile will be kept on our database for any other suitable roles / positions.
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