Job Description
Credit Risk Management
- Develop and maintain the company’s credit policy and procedures.
- Conduct credit assessments and evaluate new and existing customers.
- Approve or recommend credit limits and terms in line with policy.
- Monitor credit exposure and portfolio risk regularly.
- Maintain updated customer risk ratings and ensure compliance with credit terms.
Accounts Receivable Management
- Oversee daily debtor collections and allocate payments accurately.
- Review the age analysis weekly and take corrective actions for overdue accounts.
- Negotiate and manage payment arrangements where necessary.
- Work closely with the sales team to address disputed invoices.
- Recommend write-offs and provisions as per company policy.
Contract Administration
- Oversee and ensure the effective management of the contract administration process, including contract tracking, document control, renewals, and closures.
- Monitor that all contract-related documentation is maintained accurately, securely, and is audit-ready.
- Ensure that key contract milestones, renewals, and closures are tracked and actioned on time and custodians notified.
- Review periodic reports on contract status, compliance, and risks, and ensure that corrective actions are implemented where necessary.
- Ensure compliance with internal policies, legal standards, and regulatory requirements in all contract administration activities.
- Identify process improvements and support training or awareness initiatives for staff involved in contract administration.
- Liaise with internal stakeholders (e.g., legal, procurement, finance) to resolve escalated contract administration issues.
- Hold staff accountable for meeting contract administration KPIs (e.g., document accuracy, compliance rates, timely renewals)
Corporate Governance, Risk & Compliance
- Monitor the operation of controls and procedures in order to ensure the integrity of company.
- Coordinate with external auditors.
- Implement changes based on audit findings.
- Ensure that all action plans are in place to address internal and external audit findings and monitor progress against these plans.
- Ensure compliance with relevant legislation and policy frameworks within functional area to prevent fruitless, wasteful and irregular expenditure
- Identify and monitor departmental risks and develop and maintain a risk register.
- Provide support to the Internal Auditors and respond to findings.
- Assure compliance with all SHEQ related standards, processes and procedures
- Observe and ensure all staff comply with the provisions of all labour legislation
- Ensure adherence to the Company Code of Ethics, Values as well as Unwritten Ground Rules (UGR’s)
- Ensure alignment of financial practices and processes to the relevant legislation and governance requirements and mitigate any potential financial risks.
- Regularly liaise with the leadership on corporate governance, provide advice and contribute toward the alignment of company to the relevant legislation and regulations.
- Ensure compliance with the National Credit Act and POPIA.
- Maintain accurate credit records and documentation.
- Implement and monitor internal controls over credit and collections.- Review and update credit procedures regularly
Minimum requirements:
National Diploma or Bachelor’s Degree in Finance, Accounting (NQF 7).
- Credit Management Diploma (Institute of Credit Management of South Africa – highly advantageous).
- 5–8 years of progressive experience in credit control or credit management.
- Minimum 5 years in a supervisory or management role.
- Experience in a manufacturing and/or FMCG or sales-driven environment preferred.
- Proven experience in managing large debtor books and trade credit risk.
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