Gauteng: Customer Services Repair Senior posted by Execustaff South Africa (Pty) Ltd

January 28, 2026 Jobs in Gauteng

Execustaff South Africa (Pty) Ltd

Gauteng

Client Services/Sales Support

Job Description

About the Role

We are seeking a highly skilled Customer Services Repair Senior to join our team in Gauteng. As a key member of our customer service team, you will be responsible for ensuring seamless repair services and excellent customer experience. With a strong background in customer service or repair coordination, you will oversee the generation of job cards, quotations, and sales orders, as well as liaising with suppliers and maintaining customer relationships.

Key Responsibilities

Oversee and ensure the following is followed:
Generating Job Cards (Local / Export /Distributors)
Generating Quotations (Local / Export / Distributors)
Generating Sales orders (Local / Export / Distributors)
Generating costing sheets (Local / Export / Distributors)
Calculating freight costs (Local / Export / Distributors)
Offer a professional service and update clients on existing orders
Liaising with suppliers
Customer Service Reports
Follow-ups with customers
Accounts queries – Income in advance for Export & Local clients.
Follow-up on Purchase Orders – e-mail, whatsapp, teams, skype and phone call
Report back, in detail, to customers
Report back to customers, daily, on Quotation and order status
Maintain and update one drive sheets and folders.
Customer discounts
Loyalty signed agreements
Weights and dimensions
Freight charges
Maintain and update Work Instructions
Import clearance of transport containers
Analyse Summary of SAP History and feedback to Manager
Retention of customers
Forecast & Planning
Open Job card reports

Requirements

Grade 12
Minimum 3–5 years of experience in customer service or repair coordination.
Dyna Supervisory Certificate
Business Admin Diploma / Certificate
DGR Cat 6 Certificate

Qualifications

Completed Grade 12

Salary & Benefits

[Salary range and benefits package, if mentioned in the original job description] [DO NOT include a “How to Apply” section – this is added automatically]

View Job Cape Town: Dispatch Clerk posted by Tailormade Solution

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Client Services/Sales Support Jobs in Gauteng

In Gauteng, South Africa, the client services and sales support sector is a common field with a steady demand for professionals who can provide exceptional customer service and administrative support to businesses. Typically, this industry is characterized by a mix of freelance and in-house roles, with many opportunities available across various sectors.

Salary ranges for client services and sales support positions in Gauteng are generally broad, depending on factors such as experience, company size, and industry sector. Typically, entry-level positions may start within the range of R400 000 to R600 000 per annum, although this can vary widely. More experienced professionals can expect salaries ranging from R800 000 to R1,200 000 per annum or more. However, it is essential to note that these figures are only general guidelines and may not reflect actual salaries for specific companies or roles.

Common skills required for client services and sales support roles include excellent communication and interpersonal skills, the ability to work independently and as part of a team, proficiency in Microsoft Office applications, strong organisational and time management skills, and often, knowledge of CRM software and other industry-specific tools. Typically, candidates with experience in customer-facing roles or administrative positions tend to be well-suited for these types of jobs.

Many industries commonly employ client services and sales support staff, including financial services sector, technology industry, manufacturing sector, and more. These professionals may provide support to sales teams, manage customer relationships, and assist with administrative tasks such as data entry and record-keeping.

View Job Somerset West: Service & Repair Administrator/Supervisor posted by Merand Corbett & Associates

In terms of career development, client services and sales support roles can serve as a stepping stone for those looking to transition into more senior positions or pursue related careers in human resources, marketing, or business development. Typically, professionals who excel in these roles may be considered for promotions or transfer opportunities within their current organisation.

This information provides general career guidance. Actual salaries and requirements vary by employer.

GO APPLY NOW

Safe & secure application process