Job Description
The incumbent can be Gauteng or Western Cape-based.
Responsibilities:
- Prepare and frame customs entries for courier, express (B2C) and freight forwarding shipments.
- Handle bulk clearances, VOCs, drawbacks, and return logistics for e-commerce parcels.
- Ensure compliance with SARS customs regulations and internal SOPs.
- Maintain accurate records of all customs documentation and transactions.
- Liaise with customs officials, clients, and internal operations teams to resolve queries.
- Assist in coordinating shipments through customs bondstores when required.
- Support the implementation of Shipshape for clearance processes.
Requirements:
- Minimum 2-4 years’ experience in customs clearance (express/courier and freight forwarding) non-negotiable.
- Exposure to both freight forwarding and B2C express environment.
- Knowledge of customs procedures for bulk e-commerce clearances (drawbacks, VOCs, returns).
- Experience with Shipshape software is a strong advantage (or willingness to learn quickly).
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