Gauteng: Internal Medical Devices Sales Representative & Administrator posted by Finding Personnel (Pty) Ltd
Posted on 2025-08-31 00:00:00
| Employer | Finding Personnel (Pty) Ltd |
|---|---|
| Category | IT Sales |
| Location | Gauteng / Gauteng |
Job Summary
AREA: Pretoria, Gauteng
INDUSTRY: Medical Equipment / Healthcare
Salary / CTC: R 15 000 – R 25 000 (Depending on current earnings, qualifications, and experience)
Report to: Director
Type: Permanent – Full Time Key Responsibilities:
- Sales Support & Customer Service
- Respond to incoming calls, emails, and enquiries promptly and professionally.
- Handle quote requests from the company website, emails, and walk-in clients.
- Prepare and send quotes, proposals, and sales orders (sales representatives and technical department).
- Follow up with customers on quotations, orders, and outstanding payments.
- Maintain and update the CRM database with accurate customer information.
- Assist the sales team with lead generation, follow-ups, and scheduling meetings.
- Process sales orders and ensure timely delivery of goods/services.
- Build and maintain strong customer relationships.
- Administration & Office Support
- Perform general administrative duties including filing, scanning, and correspondence.
- Prepare invoices, purchase orders, and supporting documentation.
- Manage incoming and outgoing mail.
- Assist with stock control and maintain accurate inventory records.
- Coordinate with suppliers regarding pricing, availability, and deliveries.
- Maintain organised digital and physical filing systems.
- Reporting & Coordination
- Prepare regular sales and activity reports for management.
- Track sales performance against set targets.
- Assist with marketing campaigns, promotions, and customer communications.
- Liaise between sales, warehouse, and accounts departments to ensure workflow efficiency.
- Commission Support
- Verify monthly commission sheets for accuracy.
- Calculate and process commissions for specific contractors as per set structures.
Qualifications and Skills:
Qualifications:
- Tertiary qualification in Sales, Business Administration, or Medical Technology (advantageous).
- Knowledge of ISO 13485 requirements is beneficial.
- Understanding of medical device terminology and industry regulations is advantageous.
Skills:
- Excellent verbal and written communication.
- Strong organisational and time management abilities.
- Ability to multitask and work well under pressure.
- Good numerical skills and strong attention to detail.
- Customer-focused with a problem-solving mindset.
- Proficiency in MS Office (Word, Excel, Outlook) and CRM systems.
Experience:
- 2–3 years’ experience in internal sales and administration, preferably in the medical equipment or healthcare industry.
Key Competencies:
- Accuracy in quotations and order processing.
- Sales conversion and customer satisfaction focus.
- Compliance with ISO 13485 and regulatory standards.
- Efficient coordination between sales, warehouse, and after-sales service.
Working Conditions:
- Office-based with occasional visits to healthcare facilities.
- May require handling and lifting small to medium-sized medical devices (up to 15kg).
- Must comply with SAHPRA regulations, ISO 13485 standards, POPIA requirements, and the Medical Device Code of Ethical Marketing and Business Practice.
- Participation in company training on health & safety and product knowledge.
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