Gauteng: IR Administrator posted by Primeserv Denverdraft
Posted on 2025-08-26 00:00:00
| Employer | Primeserv Denverdraft |
|---|---|
| Category | Human Resource |
| Location | Gauteng / Gauteng |
Job Summary
- Assist employees and management with queries and requests.
- Use discretion and maintain confidentiality at all times.
- Advise management on all matters that involve conflict between employees.
- Perform general administrative duties, which may include filing.
- Work to improve communication, cooperation and planning in the IR.
- Assist in the development of company IR protocols, operating procedures and handbooks.
- Maintain and follow company policies, regulations and procedures related to the function, rights and responsibilities of all staff.
- Ensure that all staff members are aware of the company IR protocols and regulations, and that employees have access to the relevant handbooks when needed.
- Work with the operations Managers with respect to disciplinary action required, including preparation of documents, investigation of any offence, scheduling hearings and attendance at hearings.
- Support IR and operational managers on any CCMA, Bargaining Councils or Labour Court referrals.
- Ensure continuous revision, internal training and updates are provided on various IR and recent case law conducted regularly across all levels and where necessary coordinate external training on relevant matters.
- When necessary, work with the unions and management in managing conflict between parties and employees.
- Assist in the company and induction of new staff on the code of conduct and IR protocols and operating procedures.
- Any other duties as may be assigned to you.
Qualifications:
- Grade 12 / Matric or Equivalent Qualification.
- Certificate, degree, diploma or other relevant experience relating to HR, IR/ ER, SA Labour Legislation.
- Excellent command of the English language, both written and spoken.
Attributes:
- Attention to detail, systems oriented, organized, analytical.
- Able to resolve conflicts and manage grievances.
- Good communication skills in English and sound ability to communicate effectively across all levels.
- Self-motivated, honest, high integrity, courteous and helpful.
- The ability to function well under pressure, prioritize matters and act on them accordingly.
- The ability to function both independently and in a team, take initiative, shows commitment and is motivated to achieve tasks in the required time frame.
- Needs to be culturally aware with good ethics, problem solving and strategic thinking competencies.
- Continuously pursues to improve skills through on the job or external training.
Preferred skills and experience:
- A minimum of 2-3 years’ prior experience in an industrial relations role.
- An understanding of and insight into the BCEA, LRA, OHS, EE, SDL and POPI acts.
- Knowledge of regulations and compliance as it relates to South African labour laws.
Key Performance Indicators:
- Be informed, research and keep up to date with the South African Labour Law and various acts.
- Ensure management and union compliance on any collective agreements.
- Continually analyse and develop operating procedures as it relates to IR, ER and HR.
- Manage grievances and grievance procedures timeously and ensure management are updated.
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