Job Description
Report to: Operations
Region: Gauteng
Type: Temporary
Key Responsibilities:
- Manage a portfolio of overdue accounts to ensure timely payment and reduction of outstanding debt.
- Handle late-stage collection processes, including accounts handed over for legal action.
- Liaise with attorneys and legal representatives regarding summons, judgments, liquidations, sequestrations, and business rescue matters.
- Prepare and issue letters of demand, monitor legal correspondence, and follow up on progress of cases.
- Review accounts and recommend appropriate legal or collection actions.
- Maintain accurate records of all collection activities, legal actions, and account statuses.
- Negotiate payment arrangements or settlements with clients, ensuring compliance with company policies.
- Ensure all collection activities adhere to relevant credit legislation and company credit policies.
- Provide regular reports on debtors’ status, legal accounts, and recovery performance.
- Collaborate with internal departments (Finance, Legal, Sales) to resolve account disputes or discrepancies.
Skills and Competencies:
- Strong understanding of credit control principles and legal collection procedures.
- Knowledge of liquidation, sequestration, and business rescue processes.
- Excellent communication and negotiation skills.
- High attention to detail and accuracy in documentation.
- Ability to work independently and handle pressure.
- Proficiency in MS Office and credit management systems.
Qualifications and Education:
- NQF Level 6 qualification in Finance, or
- Credit Control Diploma, or
- Legal Diploma
Experience:
- Minimum of 2–3 years’ experience in credit control, debt collection, or a legal collections environment.
- Proven exposure to late-stage debt collection and legal recovery processes.
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