National Key Accounts Manager
Posted on 2025-03-17
| Employer | PRO Personnel Employment Agency |
|---|---|
| Salary | 35000 |
| Category | Fmcg |
| Location | Gauteng / Gauteng |
Job Summary
* Previous sales experience
* Account management experience
Skills and Abilities:
* Customer service excellence
* Strong relationship-building skills
* Personnel and human resource management
* Strategic decision-making
* Time management
* Task and deadline orientation
* Strong organizational and administrative skills
* Negotiation and problem-solving abilities
Key
Responsibilities:
* Build and maintain strategic partnerships with clients to support their needs, particularly at the Head Office level.
* Drive customer retention and growth by consistently delivering excellent customer service.
* Manage key service areas/functions to enhance efficiency, expedite processes, and improve the overall client experience.
* Oversee and manage contract negotiations and administration, ensuring all contracts and price lists are up to date.
* Plan and coordinate fitting schedules with the Regional Key Account Manager and sales support.
* Communicate internal processes to enhance service quality to clients and develop strategic initiatives to increase customer satisfaction.
* Monitor and track sales quotas and performance metrics.
* Conduct analysis of business opportunities within existing customer bases for revenue growth.
* Ensure service delivery and client satisfaction through regular performance reviews and management processes.
* Manage and maintain relationships with clients, from top-level management to ground-level staff.
* Coordinate fit teams and report on sales figures for a dedicated customer portfolio.
* Ensure sample garment ranges are approved by clients and provide feedback to the design team.
* Maintain accurate customer data in CRM and track new opportunities.
* Assist with stock setup, manage customer queries, and ensure customer satisfaction and retention
National Key Accounts Manager position available in Gauteng, Gauteng. This job position was posted by PRO Personnel Employment Agency. The job has been posted as a char8000 ad on 2025-03-17 at 01:02:11 in the Fmcg category
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