Job Description
- Must have a minimum of 3 to 5 years experience in Customer Care, specifically within the Automotive Industry
- Automotive OEM Level experience will be highly advantageous
- Diploma in Customer Service | Communications or similar essential
- Strong proficiency in MS Office including Excel
- Proven experience in management of Customer Enquiries and Complaints | Dealer Escalations | Customer Case Management Systems | CSI and Customer Feedback Monitoring | CPA and OEM Compliance
- Strong written and verbal communication and conflict resolution skills
- Valid Driver’s License and own Transport required
- Contactable references and payslips required
Salary Structure:
- Market Related Cost to Company, negotiable based on experience
(Only suitable candidates will be shortlisted and contacted within 14 days)
Please send your CV to .za
Visit our website at .za
Follow us on Facebook and LinkedIn @GAP Consulting or on Twitter @GAPRecruitment
GAP Consulting
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