Job Description
Service Qualification System Training
- To achieve the Authorized Trainer status as per the timelines, policies and guidelines of the OEM
- To primarily drive the Training internally at the OEM and to the Dealer Network
- Continuously monitor the progress of all delegates (internal and external) that are assigned to the training with regards to the online training, written tests, practical training and the practical exams
- Ensure that the training database is kept up to date
- Provide weekly reports to the Head of Technical Support & Training / Aftersales Service Manager
- Take full responsibility of the training level stages / events from inception to completion
- On completion, ensure all official documentation is completed and submitted timeously to the Head of Technical Support & Training
- Prepare for and maintain the highest-level of technical proficiency and professionalism in all Skill Areas of the training
- Manage and maintain the operational integrity of training vehicles for all activities
- Manage and maintain the database and offer support internally / Dealer Network
- Offer support for the different training applications internally at OEM and to the Dealer Network
- Offer support for the Training platform internally at OEM and to the Dealer Network
- Support to the Dealer Network and manage the database
- Utilize all available resources to maintain the highest level of technical proficiency
- Assist with the organization and functionality of special tools, hand tools, classrooms for usage, course hardware and components, diagnosis equipment and software updates
- Ensure high level of housekeeping is always kept
- Other Secondary Functions if or when required
Training
- Professionally present Technical (diagnostic, product and system related) training courses to technicians in the dealer network if/when scheduled
- Support Course Development if/when required
- Administer written and practical exams when necessary
- Develop self and maintain technical knowledge in relevant technical fields for all brands
- Manage training schedule if/when required
Technical Support / Aftersales Service
- Assist Aftersales Service and Technical Support when needed
- Assist Dealer Network if/when required
- Maintain effective relationships with all technical staff
- Always maintain the integrity of the brand name & OEM
Requirements
- Qualified Technician – Petrol and Diesel
- 3 years post trade test experience in a dealership environment
- Training background advantageous but not essential
- Require a high level of both written and oral communication skills
- Proficient computer use and experience with Microsoft Office Suite (Outlook, Word, Excel, and PowerPoint
- Ability to work under pressure
- Ability to work with a multi-racial workforce
- Self-motivated & able to work on their own without supervision
- Have excellent planning and coordinating skills
- Motor Industry Experience ESSENTIAL!!
Special Requirements
- Valid South African driver’s license required
- Must be in possession of a valid South African Passport
- Willingness to work overtime when required
- May be requested to perform ad-hoc tasks or requirements from time to time
Please note only candidates with the required experience will be contacted and considered. If you are not contacted within 14 days from application, kindly consider your application as unsuccessful.
Applications will only be considered from candidates who meet the specified criteria as per the job spec. If you do not meet the requirements, Select Motor Recruitment reserves the right not to respond to your application.
Applications should be submitted no later than Friday 5 September 2025.
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