• Responsible for continuous improvement for the designated area.
• Support training to execute quality systems and BOS implementation.
• Conduct root cause analysis and implement corrective actions for quality issues.
• Collaborate with cross functional teams to improve warranty performance and reduce customer complains.
• Responsible for writing and submitting 8-Ds to the customer in a timely manner.
• Ensure that appropriate statistical methods are utilized throughout the product and process development cycle and deployed into the control plan.
• Participate in internal and customer audits to ensure compliance with quality management system requirements and industry standards (e.g. BOS, IATF 16949, Q1 MSA).
• Co-ordinates the preparation and delivery of PPAP packages.
• Liaise directly with customers regarding quality concerns, engineering changes and quality assurance requirements.
• Collaborate with engineering team to ensure effective implementation of error-proofing solutions.
• Develop, implement, and maintain Control Plans to ensure process control and product quality.
• Participate on PFMEA update and contribute to RPN reduction.
• Ensure customer specific requirements compliance.
• Manages a team of Quality Technicians and Inspectors.
• Meet profit plan objectives.

Job Requirements: 

• Formal Engineering or Technical Qualification (NQF Level 5)
• Quality qualification such as City and Guilds (papers 1&2) would be an advantage.
• Approximately 5 years Quality experience including core knowledge and skills.