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Gauteng: Solar O&M Technician posted by Staff Solutions

Gauteng: Solar O&M Technician posted by Staff Solutions

Posted on 2025-05-19 00:00:00

Employer Staff Solutions
Category Other General Employment
Location Gauteng  / Gauteng

Job Summary

As the Solar O&M Technician, you will be responsible for providing technical support, managing operations and maintenance (O&M) services, and ensuring efficient solar installations and customer satisfaction. Your key responsibilities will include:

  • Technical Support and Product Management
    • Monitor and review system performance data to identify areas for improvement.
    • Prepare performance reports and recommend system upgrades or enhancements.
    • Provide troubleshooting support for complex issues and escalate when necessary.
    • Develop standard operating procedures (SOPs) and training materials to ensure smooth technical processes.
    • Conduct market research to identify opportunities for product improvements and collaborate with R&D for product enhancements.
    • Manage the lifecycle of solar products, ensuring timely updates and rollouts.
  • Customer Service
    • Respond promptly and professionally to customer inquiries and concerns.
    • Proactively follow up with clients to ensure high levels of satisfaction.
    • Log, track, and resolve customer complaints or service issues, implementing corrective actions where necessary.
    • Gather and analyze customer feedback, preparing satisfaction reports and identifying areas for improvement.
  • O&M Scheduling & Implementation
    • Develop and coordinate detailed schedules for regular maintenance tasks.
    • Oversee the execution of preventive and corrective maintenance to ensure adherence to schedules.
    • Ensure that necessary tools and equipment are available for maintenance tasks.
    • Monitor progress and keep stakeholders updated on task completion.
  • Maintenance
    • Develop and manage maintenance project plans and timelines.
    • Coordinate with procurement teams to ensure material availability for maintenance tasks.
    • Prepare completion reports and ensure all maintenance documentation is up to date.
    • Implement quality assurance processes to ensure high-quality maintenance outcomes.

What We Are Looking For

  • Qualifications:
    • Minimum: Trade Tested.
    • Advantageous: Wireman’s Licence.
  • Experience:
    • Minimum: 3 years of experience in Solar Operations and Maintenance (O&M).
    • Advantageous: 5 years of proven experience in Solar O&M or a related field.
  • Technical Skills:
    • Strong understanding of solar system performance monitoring and troubleshooting.
    • Familiarity with standard operating procedures and technical processes.
    • Experience with customer service and feedback collection in a technical field.
    • Knowledge of scheduling, implementing, and overseeing maintenance tasks.
  • Behavioral Skills:
    • Strong problem-solving skills and the ability to work independently.
    • Excellent communication and interpersonal skills to liaise with customers and internal teams.
    • Detail-oriented with the ability to manage multiple tasks and projects simultaneously.
    • Proactive in identifying areas for improvement and implementing corrective actions.
    • Strong organizational and time management skills.
View Job  Cato Ridge: HR Manager posted by Sandi Crowther Recruitment

Additional Information

  • Work Environment: The role may require occasional travel to customer sites and working with a variety of equipment.
  • Important Contacts: You will collaborate with customers, team members, procurement, and the R&D department to ensure product enhancements and timely service delivery.

If you are a skilled Solar O&M Technician with a passion for sustainability and customer service, this is a great opportunity to join a dynamic team. Apply today and contribute to the growing solar industry!

 
 
 

Click Go Apply to apply online!


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