Menu Close

Gauteng: Specialist: Incident And Problem Management posted by The Hiring House

Date 2024-11-28
Job Title Specialist: Incident And Problem Management
Employer The Hiring House
More Information
Salary 0
Category It Computer
Location Gauteng
/ Gauteng

Job Summary

Incident Management
– Creates and Maintains Policies and processes relating to IT Incident Management Lifecycle
– Drives adoption of policies and procedures
– Drives a collaborative approach when dealing with incidents to achieve and 85% success rate in incident resolution
– Engages IT and stakeholders to ensure incidents are resolved as quickly as possible
– Identify and highlight risks during incident resolutions
– Ensures successful incident resolution
– Assists in compiling stakeholder readable post incident reports
– Provides support to the project management teams for post deployment incident management
– Provided daily, weekly and monthly reports on incidents and application availability

Problem Management
– Creates and Maintains Policies and processes relating to Problem Management
– Drives adoption of policies and processes
– Adopts a collaborative approach when dealing with ongoing problems
– Provides visibility to Management and Stakeholders on completed and outstanding preventative actions
– Provides trend analysis reports
– Ensures root cause analysis reports are documented and stored for sharing purposes
– Setup meetings, shares agendas and writes and shares meeting minutes for root cause analysis sessions

General
– Provides support to ITSM
– Provides support to change and release management
– Provides support to ITAM teams

Formal Education:
– Matric
– Degree or relevant qualification in Information technology or similar

Technical/ Legal Certification:
– A+
– ITIL Foundation
– ITIL Asset Management (Advantage)
– ITIL Release Control and Validation V3 or (Advantage)
– ITIL Service Transitioning V3 (Advantage)
– ITIL V4 Create, deliver and Support
– ITIL V4 Drive Stakeholder Value (Advantage)
– Kepner Tregoe problem solving or similar
– Advanced Microsoft Office

Experience:
– 3 years’ experience working with in Incident and problem management in an IT environment
– IT environment

Please call us on The Hiring House
Specialist: Incident And Problem Management position available in Gauteng, Gauteng. This job position was posted by The Hiring House. The job has been posted as a char8000 ad on 2024-11-28 at 01:04:22 in the It Computer category

Click Go Apply to apply online!


You might also like to look at the available jobs in the same area.

Apply directly on jobmail for this position
Some posts have contact information included with other instructions. All applicants are urged to read the instructions carefully.
We will list jobs at the bottom of each job, so feel free to scroll down and continue your search.

We do not accept any job applications and merely offer the service of daily jobs being mined and displayed on our job portal.
Each job post has a link to take you directly to the original post to apply on their website or the original website where the post came from.


Here are some more related positions


Western Cape: Finance Specialist posted by CoetzeeHR Consultants

We are seeking a skilled and detailed-oriented Finance Specialists to join our dynamic team, based in CAPE TOWN.The ideal candidate will have experience in auditing, payroll tax, payroll submissions(EMPs), bank reconciliation, and working with variety of a


View Job
Finance Specialist

Centurion: Business Development Specialist – Min 85% Matric Aggregate posted by F&M Staff Solutions

An exciting and highly exclusive role of Business Development Specialist is available in Pretoria, and Cape Town. This is for the Aerospace & Defence Industry.To become eligible for an interview applicants will need to provide their Matric Certificate - mu


View Job
Business Development Specialist – Min 85% Matric Aggregate

Phoenix: Procurement Specialist posted by Victor Crescent

We are seeking a highly-skilled, organized procurement specialist to join our growing company. In this position, you will manage the companys supply of products, materials and/or services. In order to strategize with team members to cut procurement expense


View Job
Procurement Specialist

Phoenix: Public Relations Specialist posted by Victor Crescent

We are seeking to hire a Public Relations specialist who will be responsible for building and maintaining a positive image for our company.Public Relations Specialist Responsibilities:Responding to requests for information release or press conference from


View Job
Public Relations Specialist

Brits: Process Specialist (Dl) posted by Limpopo Career Consortium (Limcaco)

Grade 12. Diploma or Degree in Metallurgy or Chemical Engineering Minimum of 6 years experience in a mineral processing plant environment Minimum of 3 years experience in a supervisory role. People management and leadership skills Time management skills C


View Job
Process Specialist (Dl)

Johannesburg: Marine Technician posted by Platinum Training Development & HR Specialists

The daily duties of a marine technician can vary, but common responsibilities often include:Repairing faulty hydraulic and steering systemsMaking oil and other fluid changesPerforming preventative maintenance on vesselsDriving and docking different vessels


View Job
Marine Technician

Northern Suburbs: Marketing And Sales Specialist posted by NWE Consulting Engineers

Marketing and Sales RepresentativeNWE is looking for a unique and vibrant Marketing and Sales Representative. The ideal candidate is a driven and dynamic individual skilled and experienced in building long term client relationships and increasing sales. We


View Job
Marketing And Sales Specialist

Springs: Preparation And Masking Specialist posted by Decore Autobody repairers

Job Vacancy: Experienced Preparation and Masking SpecialistWe are seeking a skilled Preparation and Masking Specialist to join our team. The ideal candidate will have hands-on experience in vehicle preparation, including masking, sanding, and priming, ensu


View Job
Preparation And Masking Specialist

Boksburg: Freelance Lead Generation Specialist €“ Drive The Future With Gearflex – Car Subscription Company posted by GearFlex

Are you a go-getter with a passion for connecting people to innovative solutions? GearFlex is on the hunt for driven Freelance Lead Generation Specialists to fuel the growth of our cutting-edge Car Subscription Servicean exciting, flexible, and affordable


View Job
Freelance Lead Generation Specialist €“ Drive The Future With Gearflex – Car Subscription Company

Isando: Sales/Marketing Specialist posted by Rexorus Investment (Pty) Ltd

We are looking for dynamic and creative Sales/Marketing Specialists to help grow our new diaper brand. This role will focus on developing marketing campaigns, managing our online/offline presence, driving sales, and building strong relationships with distr


View Job
Sales/Marketing Specialist

Johannesburg City: Inventory Specialist – Warehouse Management posted by Marmic Taxi Parts

Responsibilities:1.Inventory Monitoring:Regularly monitor and track inventory levels using a warehouse management system (WMS).Ensure that stock levels are aligned with demand and organizational requirements.2.Auditing and Reconciliation:Conduct routine ph


View Job
Inventory Specialist – Warehouse Management

Mokopane: Drill Rig Specialist posted by Limpopo Career Consortium (Limcaco)

Suitable candidates must possess the following minimum qualifications and skills:Grade 12License to operate Drill Rig [282 and/or M2C]License to operate Drill RigSuitable candidates must have the following work experience:3 to 5 years` relevant experience


View Job
Drill Rig Specialist

Durban Central: Marketing Communications Specialist posted by La Lucia Surgical & Medical Clinic

The candidate will develop and implement marketing communications collateral, digital marketing campaigns, social media campaigns, support demand creation, foster market growth and position La Lucia Health Hospital as a leading brand.Responsibilities:End t


View Job
Marketing Communications Specialist

Randfontein: Practice Administrator posted by Specialist Practice

A Specialist Private Practice in Life Robinson Private Hospital is looking to employ an administrator. A Grade 12 qualification is essential. Previous experience working in a medical practice will be advantageous. A market related salary based on experienc


View Job
Practice Administrator

Richards Bay: Crane Technician posted by IY Safety Inspections & Training Specialist

CANDIDATE MUST HAVE THE FOLLOWING REQUIREMENTS* Must be in possession of an Electrical/Millwright Trade Certificate.* Must have a valid driver`s license.* Must have experience in working on Overhead Cranes and Lifting Equipment.MINIMUM REQUIREMENTS* Must


View Job
Crane Technician

Africa: Social Behaviour Research Specialist (Jb4803) posted by Kontak Recruitment

Social Behaviour Research Specialist (JB4803)Remote, for applicants living in Africa Market-Related Duration: PermanentWe are seeking a skilled Social Behaviour Research Specialist to join our client`s Clinical Research team. This role focuses on integrati


View Job
Social Behaviour Research Specialist (Jb4803)

Cape Town City Centre: Performance Marketing Specialist

Join our dynamic e-commerce team as a Performance Marketing Specialist We’re looking for a talented individual with a passion for retail, e-commerce, and digital marketing to help elevate our online presence. Requirements: Bachelor’s degree or equivalent i


View Job
Performance Marketing Specialist

Pretoria: Specialist: Change And Release Management

Key Performance Areas Change Control - Creates and Maintains Policies and processes relating to Change Control Management - Drives adoption of policies and procedures - Chairs Change Advisory Board - Compiles the CAB meeting agenda and minutes - Engages IT


View Job
Specialist

Germiston: It Infrastructure & Automation Specialist – Urgent posted by Montana Recruitment

IT Infrastructure & Automation Specialist is Required by a Company in GermistonManagement IT assets, security, and network infrastructure, provide technical support, and develop automaton solutions using primarily Python. Monitor, maintain, and upgrade the


View Job
It Infrastructure & Automation Specialist – Urgent

Pretoria: Actuarial Pricing Specialist

Job Title : Actuarial Pricing Specialist Role Purpose : This role is designed for a skilled Actuarial Pricing Specialist to take charge of pricing models and manage risk for both new and existing short-term insurance products. The ideal candidate will exce


View Job
Actuarial Pricing Specialist

Pretoria North: Software Engineer – Sql Database Specialist posted by Sastel Packaging

Development and maintenance of inhouse database. Must have qualifications and experience in MySQL, Python and C#. Software Engineer - Sql Database Specialist position available in Gauteng, Pretoria North. This job position was posted by Sastel Packaging. T


View Job
Software Engineer – Sql Database Specialist

Midrand: He Product Marketing Specialist

Campaign Management · Development and Implementation of New Product Introductions via strategic ATL and BTL initiatives including Television, Print, Online, Public Relations, Launch, Activations, Promotions, point of sale etc. · BTL: Activities include com


View Job
He Product Marketing Specialist

Pretoria: Talent Acquisition Specialist

Can you spot talent a mile away? Do you understand the demands of the changing workforce and workplace? Are you unique in how you source the right people for the right job? Raise your hand because WE’RE HIRING It’s our mission to unleash the potential in o


View Job
Talent Acquisition Specialist

East London: Mechanical Specialist, East London

Applicants are required to meet the following criteria: NQF 6 Educational level: Mechanical/Mechatronics Engineering Diploma/Degree Must be a qualified Fitter/Millwright/Electrician Must have training Hydraulics, Pneumatics, Basic PLC & Robotics Minimum 5


View Job
Mechanical Specialist, East London

Pretoria East: Junior Admin Assistant – Urgent posted by National Recruiting Specialists

Junior Admin Positions - Pretoria East (Gauteng, South Africa)We are looking for vibrant, energetic and eager to learn young individuals for 2 Junior Admin positions we have in the Insurance/Broker industry.Requirements:= Matric= Live in the East of Pretor


View Job
Junior Admin Assistant – Urgent

Error making API request.

Share this to someone who needs a job:
Posted in Uncategorized

More Jobs in Your Area