Job Description
- Bachelor’s degree in Chemical Engineering, Mechatronics/Electro-Mechanical Engineering, or a related field.
- Experience in process/system engineering, preferably in the vacuum pump or related industrial equipment industry. A graduate with the right attitude will be considered.
- Proficiency in SolidWorks (preferred) and CAD design.
- Proven project management experience with end-to-end project delivery.
- Knowledge of FDA, hygienic, ISO, and industry-specific standards.
- Strong technical knowledge across multiple industrial markets, including food, plastics, woodwork, medical, automotive, packaging, oil & gas, wastewater, and paper.
- Excellent communication, customer-facing, and critical thinking skills.
- Ability to travel occasionally for site visits, installations, or trade events.
Personality Traits:
- Analytical.
- Confident (not arrogant).
- Self-starter.
- Collaborative.
- Presentable.
- Effective communication skills.
- Energetic and motivated.
- Good presentation skills.
- Results-orientated.
- Systems sales-focused.
Duties and responsibilities:
- Project Engineering and Design:
- Perform precise engineering calculations, prepare detailed technical drawings, and create Bills of Materials (BOMs).
- Design vacuum pump systems using SolidWorks or other CAD software, including 3D models and manufacturing drawings.
- Develop comprehensive operating procedures, installation manuals, and control philosophies.
- Ensure compliance with FDA, hygienic design, ISO, Busch quality, and industry-specific standards across food & beverage, pharmaceutical, medical, oil & gas, automotive, plastics, packaging, wastewater, and woodwork markets.
- Project Management:
- Lead projects end-to-end, including client engagement, proposals, design, procurement, installation, commissioning, and project close-out.
- Coordinate with global and local suppliers to source quality components within budget and timelines.
- Submit technical tenders and system proposals, managing delivery schedules and customer expectations.
- Oversee on-site installations, commissioning, and provide technical guidance.
- Ensure all projects comply with site safety regulations and quality standards.
- Client Support and Relationship Management:
- Support the Sales team with technical expertise, system proposals, tenders, and customer presentations.
- Provide after-sales technical troubleshooting and on-site problem solving to secure repeat business.
- Conduct on-site evaluations, customer training, and technical consultations.
- Drive positive customer experiences through proactive service and professional engagement.
- Help grow system sales and complex sales as part of a sales-focused company.
- Continuous Improvement and Reporting:
- Contribute to process improvement initiatives that streamline operations within the Systems Department.
- Expand the company’s systems offering across industries.
- Produce accurate weekly, monthly, and project status reports to support decision-making.
- Deliver internal and external training sessions to colleagues and customers.
- Cross-Functional Collaboration:
- Collaborate closely with Sales, Service, Procurement, and Quality to ensure seamless project execution.
- Share technical expertise and feedback to improve workflows and support company-wide initiatives.
- Represent the company at trade shows, exhibitions, and industry events.
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