Job Description
- Lead, coach, and motivate call center sales agents to achieve and exceed sales targets
- Develop and implement sales strategies to maximize revenue and team performance
- Monitor daily, weekly, and monthly sales performance and provide actionable feedback
- Conduct regular training, mentoring, and performance reviews for team members
- Ensure adherence to company policies, procedures, and compliance requirements
- Analyze sales reports and identify opportunities for improvement
- Foster a positive, high-performance team culture
Minimum Qualifications & Experience:
- Bachelor’s degree in Business Management, Sales, or a related field
- Matric qualification
- Proven experience in sales management and achieving sales targets in a call center environment
- A minimum of 3 – 5 years’ relevant experience, with knowledge of medical insurance products
- Strong leadership and management skills with the ability to develop, motivate, and guide a sales team
- Excellent communication and interpersonal skills
- Ability to analyze sales data and develop strategies for improvement
- Knowledge of call center technologies and sales management systems
- Strong understanding of the South African market and customer behavior
- Knowledge of sales principles and methods
- RE5 and RE1 / FAIS qualification
- Clear ITC and criminal record
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Other Insurance Jobs in Gauteng
The Other Insurance (OI) industry is a significant sector in Gauteng, South Africa, offering a range of career opportunities for professionals with the right skills and experience. Typically, OI roles are in demand across various industries, including financial services, technology, and manufacturing, as companies seek to manage and mitigate risks associated with their operations.
Generally, OI specialists in Gauteng can expect salaries that vary widely depending on factors such as level of experience, company size, and industry sector. While broad salary ranges cannot be provided due to the variable nature of these factors, it is common for experienced OI professionals to earn between R600 000 and R1 200 000 per annum, while entry-level roles may start at around R300 000 to R500 000 per annum. However, salaries can fluctuate depending on individual circumstances.
Common skills required for OI roles in Gauteng include expertise in financial management, risk analysis, data interpretation, communication, and project management. Other essential skills often include proficiency in insurance software, analytical thinking, problem-solving, and the ability to work under pressure. Many OI professionals also hold relevant certifications or degrees in fields such as actuarial science, business administration, or economics.
The financial services sector is a significant employer of OI professionals in Gauteng, with other industries such as technology and manufacturing also commonly hiring for these roles. Other sectors that may employ OI specialists include healthcare, construction, and logistics. In terms of career development, many OI professionals in Gauteng progress to senior roles within their current organisations or move into related fields such as risk management, auditing, or claims handling.
For those seeking a career in OI, it is essential to develop a broad range of skills and experience, often through formal education and training. Many OI professionals in Gauteng have pursued certifications such as the Fellow of the Institute of Actuaries (FIA) or the Chartered Insurance Practitioner (CIP). Building strong relationships with clients, colleagues, and stakeholders is also crucial for success in this field.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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