Menu Close

Gauteng: Technical Support – Product Specialist posted by Manpower Group

Advertisement



Job Description

Key Responsibilities

  • Respond to all incoming technical support queries (calls, live chat, and email) within defined timeframes and quality standards.
  • Maintain a high standard of professional and clear communication with clients.
  • Provide specialised technical support relating to applications, software, and firmware.
  • Maintain expert-level product knowledge, including installation specifications and system applications.
  • Stay up to date with software and firmware developments, upgrades, and enhancements.
  • Assist customers and internal teams in understanding system functionalities and version benefits.
  • Collaborate with Quality and R&D teams to test new software and firmware releases, identifying and documenting bugs for escalation.
  • Contribute to maintaining and improving the technical knowledge base.
  • Support training initiatives, exhibitions, site visits, product testing, and ad-hoc technical projects.
  • Coach and mentor internal technical support staff to strengthen technical capability.
  • Ensure consistent adherence to defined customer service standards and drive positive customer experiences.

Required Qualifications & Experience

Qualifications:

  • Matric / Grade 12
  • Valid driver’s licence

Experience (Minimum 2 years):

  • Customer service experience
  • Technical background (electronics, electrical systems, gate automation, or related technical products)
  • Proven troubleshooting experience
  • Strong written and verbal communication skills in English
  • Ability to explain complex technical concepts to non-technical customers
  • Computer literacy and familiarity with support systems

Please note that only suitable candidates will be contacted.

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

View Job  Port Elizabeth: Warehouse Assistant posted by Profile Personnel

About Engineering Management Jobs in Gauteng

Engineering management positions are an integral part of various industries in Gauteng, South Africa, typically encompassing a blend of technical expertise and leadership skills. Generally, these roles involve overseeing the development, implementation, and maintenance of engineering projects, often within companies operating in sectors such as technology, manufacturing, or financial services. In this context, job seekers with experience in engineering management can expect to find diverse opportunities that cater to their skill sets.

Typically, salaries for engineering management positions in Gauteng fall within broad ranges, generally starting from around R800 000 to R1.2 million per annum, depending on factors such as the candidate’s level of experience, the company size and industry sector. However, it is essential to note that actual salaries can vary significantly based on these factors, and job seekers should research specific companies and roles to understand more accurate salary expectations.

Common skills for engineering management positions in Gauteng often include strong technical knowledge, particularly in areas like mechanical, electrical, or civil engineering; leadership and project management expertise; excellent communication and interpersonal skills; experience with lean manufacturing principles or other process improvement methodologies; proficiency in design software such as Autodesk or SolidWorks; and a solid understanding of regulatory requirements and industry standards. Additionally, many engineers in these roles also possess experience with business operations, finance, or supply chain management.

Various industries commonly employ engineering managers, including the technology industry, financial services sector, manufacturing sector, and mining industry. Job seekers who have experience working in these sectors often find themselves well-positioned for such roles. In terms of career development, many engineers in this field choose to move into senior leadership positions or assume more strategic roles within their organisations. Others may pursue further education and training to specialise in specific areas like engineering management or supply chain management, while still others might opt for entrepreneurship or start-ups.

View Job  Strand: Aircon Installation Assistant posted by Helderberg Personnel


This information provides general career guidance. Actual salaries and requirements vary by employer.



GO APPLY NOW

Safe & secure application process

Advertisement


Advertisement



Get Similar Job Alerts
Enter your WhatsApp number (e.g., +27740908132)
You'll receive alerts for new jobs in Gauteng, Gauteng


Job Seeker Tip

Keep your LinkedIn profile up-to-date and professional - many recruiters use it to find candidates.

How to Apply

Click “GO APPLY NOW” to visit the company’s application page.
Follow their instructions carefully.

JVR Jobs connects you with employers – we don’t process applications directly.

Latest Job Opportunities

Centurion: Data Capturer and Receptionist

Jobs in Centurion February 16, 2026
Admin clerical secretarial

REQUIREMENTS Minimum education (essential): National Senior Certificate Minimum applicable experience (years): 1-3 years of experience Required nature of...

View Job  Gauteng: Plant Manager posted by Mpete Business Concepts
View Job

Johannesburg: Ward Education Lead

Jobs in Central Johannesburg February 16, 2026
Healthcare nursing

Ward Education Lead Easdt Rand, Gauteng Our team is appointing a senior Ward Education Lead to drive nursing excellence, clinical…

View Job

Bellville: Administrator / Logistics Support (Afrikaans speaking)

Jobs in Bellville February 16, 2026
logistics Transport warehouse

This person will assist with daily office operations and is ideal for someone who enjoys keeping things organised, ensuring departments…

View Job

Johannesburg: Finance Managers

Jobs in Central Johannesburg February 16, 2026
Accounting Finance

This is a proactive talent search and not linked to a specific vacancy. I am looking to connect with commercially…

View Job

South Africa: Manager Retail Store

Jobs in South Africa February 16, 2026
Retail wholesale

Key Performance Areas Ability to execute in a diverse environment by building a deep understanding of the company's products and…

View Job

Johannesburg: Senior BI Developer

Jobs in Central Johannesburg February 16, 2026
Computing IT Software

The ideal candidate is a highly skilled BI professional who can design, develop, and maintain end-to-end business intelligence solutions. This…

View Job

Browse Employers

View All

Job Alerts


Share this to someone who needs a job:
Posted in Jobs in Gauteng, Jobs in South Africa

More Jobs in Your Area