Gauteng: Workshop Operations & Team Leader – Industrial Machinery – Jet Park posted by Job Masters (Pty) Ltd
Posted on 2025-05-02 00:00:00
| Employer | Job Masters (Pty) Ltd |
|---|---|
| Category | Trade/Artisan/Technical Management |
| Location | Gauteng / Gauteng |
Job Summary
- Manage, motivate and develop the service team members in order to maximize customer satisfaction and operational efficiency
– Handle all customer service and repair requests, ensure quick turnaround of quotations. - Oversee the planning and scheduling of all service interventions and ensure that all parts are available before confirming dates with customers
- Actively monitor, manage and minimize work in progress (WIP)
- Promote forward planning and ensure that all field service technicians are fully utilized.
- Ensure that all service orders are completed within the agreed time frame.
- Ensure regular updates to internal and external customers.
- Confirm visit dates and inform customers of any possible
- Ensure that all customer contact information and machine location information is updated and maintained in CCS, to ensure installed base information of a high data quality.
- Take an active role in suggesting continuous improvements to workflow, work processes and procedures.
- Ensure that the CCS system is always kept up to date, all service activities (in warranty, out of warranty and chargeable) including courtesy visits are registered.
- Ensure follow up with technicians on daily progress and ensure that any problems are reported to the Managing Director.
- Follow up with customers after each intervention, escalate customer concerns to the relevant internal people.
- Identify staff training requirements and co-ordinate training activities for all service staff.
- Ensure that all Service plan and warranty administration is processed correctly and timeously.
Minimum requirements:
- Matric + Relevant trade qualification or similar by experience
- Proven Supervisory skills
- Experience in Production- and/or Service scheduling in a similar industry.
- A working knowledge of MS Office programs, including Excel and MS Word.
- Be familiar with a fast-paced customer focused environment.
- To ensure an efficient and profitable service process is in place to meet customer service expectations.
- Must be able to manage multiple priorities with flexibility, a positive attitude and strong commitment to customer satisfaction.
- After hours on-call responsibility may be required from time to time.
Salary offer: R55K TCTC
Click Go Apply to apply online!
Get Similar Job Alerts
More jobs in Gauteng
More jobs in Gauteng
Browse Trade/Artisan/Technical Management Jobs
Browse Job Masters (Pty) Ltd Jobs
Apply directly for this position. Please read all instructions carefully.
We do not process job applications; we simply aggregate and display job listings.
More related positions
Gauteng: RECOVERY TOW DRIVER – ROLLBACK TOW TRUCK posted by Samurai Autobody
Experienced recovery tow truck driver neededmust have valid license and prdpForeigners must have valid work permit.
View Job
RECOVERY TOW DRIVER – ROLLBACK TOW TRUCK
Gauteng: Boring Mill Operator – Urgent Placement posted by Gravan Business Solutions (Pty) Ltd
A boring mill operator job involves setting up, operating, and maintaining boring mills to perform precision machining operations, ensuring accurate...
View Job
Boring Mill Operator – Urgent Placement
Gauteng: Construction Health and Safety Officer posted by ETHS PTY LTD
Urgently Looking for Construction Health and Safety Officers with at least 3 years Experience. Must have valid Drivers license and Vehicle. ONLY SACPCMP...
View Job
Construction Health and Safety Officer
Gauteng: Property Practitioner – Full Status posted by Spectrum Realty
Join a Brokerage That Puts Agents First!Are you a high-performing Full Status Residential property agent looking to elevate your career? Spectrum Realty...
View Job
Property Practitioner – Full Status
Gauteng: Professional Lifeguards – Urgently needed posted by SACG
We are seeking dedicated and certified professional lifeguards to join our team. Candidates must be at least 16 years old, possess a valid Lifeguard Award...
View Job
Professional Lifeguards – Urgently needed
Gauteng: SKILLED TECHNICIAN (HVAC) AIR-CONDITIONING TECHNICIAN – PTA/JHB posted by All Out Group PTY LTD
SKILLED TECHNICIAN HVAC AIR-CONDITIONING TECHNICIAN MUST HAVEMinimum 10-15 years experience. In the process to qualify or Qualified applicants with relevant...
View Job
SKILLED TECHNICIAN (HVAC) AIR-CONDITIONING TECHNICIAN – PTA/JHB
Gauteng: SKILLED TECHNICIAN (HVAC) AIR-CONDITIONING – PRETORIA & JOHANNESBURG posted by All Out Group PTY LTD
SKILLED TECHNICIAN HVAC AIR-CONDITIONING TECHNICIAN MUST HAVEMinimum 10-15 years experience. In the process to qualify or Qualified applicants with relevant...
View Job
SKILLED TECHNICIAN (HVAC) AIR-CONDITIONING – PRETORIA & JOHANNESBURG
Gauteng: FENCE INSTALLER – URGENTLY NEEDED posted by Holobye Trading
FENCE INSTALLER X 8Holobye Trading 2 Pty Ltd is looking for 8 X FENCE INSTALLERSREQUIREMENTSRequired Candidates should have Fence installer certificate or...
View Job
FENCE INSTALLER – URGENTLY NEEDED
Gauteng: Senior Resident Engineer posted by Construct Executive Search
Applicants must have the following requirementsMust have a Bachelor of Science Degree or Bachelor of Technology Degree or Bachelor of Engineering Degree in...
View Job
Senior Resident Engineer
Gauteng: Aluminium doors installer posted by Da Costa aluminium
Experienced aluminium shopfront installer required to work in the Johannesburg areas.
View Job
Aluminium doors installer
Gauteng: Research intern posted by OD Management Services
Conduct comprehensive literature reviews to identify gaps in existing research and provide valuable insights for ongoing projects.Data Collection and...
View Job
Research intern
Gauteng: FRENCH SPEAKING QUANTITY SURVEYOR – Urgently needed posted by Lara Talent
BSC qualified QUANTITY SURVEYOR with substantial PRIVATE SECTOR EXPERIENCE AND AT LEAST 5 YEARS WORK EXPERIENCE in a CONSULTING FIRM PRQS FIRM who is ABLE...
View Job
FRENCH SPEAKING QUANTITY SURVEYOR – Urgently needed
Gauteng: Senior Contracts/Project Manager: – Johannesburg. Permanent position. posted by Montana Recruitment
Senior ContractsProject Manager Johannesburg. Permanent position.Oversee site management of installations of aluminium Windows Doors on residential ...
View Job
Senior Contracts/Project Manager
Gauteng: Turner for Centre Lathe – Must be qualified posted by Thynder Holdings
Looking for a Centre Lathe turner with experience,Position based in Germiston area.
View Job
Turner for Centre Lathe – Must be qualified
Gauteng: SENIOR PROJECT ENGINEER – Urgently needed posted by Doncour Recruitment
SENIOR PROJECT MANAGER ENGINEERINGWATER INDUSTRIAL SOLUTIONS INDUSTRYThe successful candidate will be an expert in managing EPC Engineer, Procure,...
View Job
SENIOR PROJECT ENGINEER – Urgently needed
Gauteng: LLB Graduate – Available Immediately posted by Solver Property Services
LLB Graduate, post- article with Sectional Title experienceExperience in CSOSDebt collection process etc.
View Job
LLB Graduate – Available Immediately
Gauteng: Plate Layer – Urgently needed posted by African Black Bear Holdings (Pty) Ltd
Track Master Certificate Accredited by Transnet and Experience as a qualified Track Master.
View Job
Plate Layer – Urgently needed
Gauteng: Drivers – Urgently Needed posted by MCM Total Construction and Engineering Management
Urgently looking for experienced drivers with Professional Driving Permit PrDP. Code EC 14 with PrDP as well as Code C Code 10 with PrDP. Successful...
View Job
Drivers – Urgently Needed
Gauteng: Safety Officer – Urgently Needed posted by African Black Bear Holdings (Pty) Ltd
Safety OfficerRequirements1. National Diploma in Safety Management National Diploma in Environmental Health.2. Valid registration with SACPCMP as a Safety...
View Job
Safety Officer – Urgently Needed
Gauteng: Sales Representative posted by RR Industrial
RR Industrial has a vacancy for a sales representative, Person must be able to meet the set criteria, Should be able to take own initiative, Must have own...
View Job
Sales Representative
Gauteng: Store Clerk / Job Card Clerk – Urgently needed posted by Career Connect (Pty) Ltd
Job Opportunity Store Job Card ClerkAn outstanding company in the Fleet Rental Industry based in Sandton is urgently seeking a Store Job Card Clerk to...
View Job
Store Clerk / Job Card Clerk – Urgently needed
Gauteng: Truck driver 18m3 tipper – Tipper truck driver posted by AQUALITY PLUMBERS
We are looking for a Tipper truck driver for the Gauteng area.
View Job
Truck driver 18m3 tipper – Tipper truck driver
Gauteng: MATHS TEACHER posted by The Teacher Network
MATHS TEACHER Grades 8-9MayJune 2025 Our client, a well-established independent school on the West Rand Johannesburg, needs a Grade 8-9 teacher as soon as...
View Job
MATHS TEACHER
Johannesburg: SALES REPRESENTATIVE -STEEL INDUSTRY (GAUTENG)
Requirements Minimum of 5 years sales experience in the steel industry specifically steel plates. Prior export sales experience is essential. Fluent in...
View Job
SALES REPRESENTATIVE -STEEL INDUSTRY (GAUTENG)
Johannesburg: PAM 15164 – Rental Consultant X 8 (Residential) – Gauteng
Employer Description Company specializes in property development. Job Description Your duties will encompass Dealing with tenants leasing and evictions....
View Job
PAM 15164 – Rental Consultant X 8 (Residential) – Gauteng