Description: Manage and support existing client relationships Develop and implement strategies to grow the client base Coordinate marketing activities, promotions, and campaigns aligned with business goals Communicate with clients via email, phone, and virtual meetings in a professional and empathetic manner Track performance against weekly and monthly KPIs Conduct market research to identify new opportunities Create and maintain accurate records, reports, and documentation Assist with content creation, digital marketing efforts, and brand development Work closely with the internal team to ensure smooth client onboarding and support Provide feedback to management to improve service delivery and marketing strategies Requirements: Friendly, calm, and approachable personality, especially when dealing with vulnerable individuals Highly organised and detail-oriented Strong communication skills (both written and verbal) Self-starter with the ability to work independently Fast learner and adaptable to new tools, platforms, and systems Good time management and able to meet strict deadlines Excellent work ethic and professional attitude Ability to work under pressure and handle multiple tasks effectively Preferred Qualifications & Experience: Prior experience in marketing, sales, customer service, or care sectors (preferred but not essential) Familiarity with CRM systems, email marketing, or digital marketing tools is a plus Strong computer literacy (Microsoft Office, Google Workspace, etc.) Please follow our website and social media: Facebook: The Talent Room Instagram: tr.talent.room LinkedIn: The Talent Room Recruitment Solutions