George: Sports & Leisure Centre Manager posted by Kendrick Recruitment

Kendrick Recruitment is currently seeking an experienced and dynamic Sports & Leisure Centre Manager for a luxury hotel based in George, Western Cape. This role is ideal for a proactive and enthusiastic individual with a passion for sports, leisure, and guest engagement.

Minimum Requirements:

• Grade 12 or equivalent (required)

• Diploma in Sports or Club Management (advantageous)

• Valid drivers licence (advantageous)

• Minimum of 3 years experience in a 5-star hotel, resort gym, or sports/golf club in a supervisory or managerial capacity

• Strong knowledge of various leisure and sporting activities (e.g. childrens programming, golf, tennis, cycling, hiking)

• Understanding of local and national health and safety regulations

• Proficient in MS Office Suite (Excel, Word, Outlook, PowerPoint) and ERP systems

Key Responsibilities:

• Develop and execute engaging, innovative activities for guests and members to drive participation and revenue

• Plan and implement vibrant seasonal and festive programmes tailored to a diverse clientele

• Lead marketing and communication efforts to promote leisure activities and maximise visibility

• Stay informed on trends in resort-based leisure to ensure offerings remain fresh and competitive

• Ensure all leisure facilities meet health, safety, and quality standards

• Oversee the daily operations of the Sports & Leisure Centre and Kids Club

• Manage departmental budgets and ensure financial goals are met

• Recruit, train, mentor, and manage a high-performing team

• Oversee administrative tasks such as stock control, ordering, and inventory

• Deliver consistently high levels of guest satisfaction through exceptional service

• Handle guest feedback and complaints in coordination with Guest Relations and monitor feedback platforms (e.g. Medallia, TripAdvisor)

• Coordinate specialist childcare services where required (including babysitting and care for special needs)

Required Competencies:

• Excellent time management and organisational abilities

• Strong leadership and interpersonal skills

• Clear and professional communication, both verbal and written

• High attention to detail, resilience, and reliability

• Effective problem-solving skills

• Friendly, professional, and guest-focused attitude

Additional Requirements:

• Physically fit and capable of meeting the demands of the role

• Willingness to work extended hours, including weekends and public holidays, as operationally required

This is an exciting opportunity for a hospitality professional to take the lead in delivering exceptional leisure experiences within a luxury hotel environment.