George: Sports & Leisure Centre Manager posted by Kendrick Recruitment
Posted on 2025-07-31 00:00:00
| Employer | Kendrick Recruitment |
|---|---|
| Category | Other IT/Computer |
| Location | Western Cape / George |
Job Summary
Kendrick Recruitment is currently seeking an experienced and dynamic Sports & Leisure Centre Manager for a luxury hotel based in George, Western Cape. This role is ideal for a proactive and enthusiastic individual with a passion for sports, leisure, and guest engagement.
Minimum Requirements:
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Grade 12 or equivalent (required)
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Diploma in Sports or Club Management (advantageous)
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Valid drivers licence (advantageous)
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Minimum of 3 years experience in a 5-star hotel, resort gym, or sports/golf club in a supervisory or managerial capacity
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Strong knowledge of various leisure and sporting activities (e.g. childrens programming, golf, tennis, cycling, hiking)
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Understanding of local and national health and safety regulations
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Proficient in MS Office Suite (Excel, Word, Outlook, PowerPoint) and ERP systems
Key Responsibilities:
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Develop and execute engaging, innovative activities for guests and members to drive participation and revenue
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Plan and implement vibrant seasonal and festive programmes tailored to a diverse clientele
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Lead marketing and communication efforts to promote leisure activities and maximise visibility
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Stay informed on trends in resort-based leisure to ensure offerings remain fresh and competitive
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Ensure all leisure facilities meet health, safety, and quality standards
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Oversee the daily operations of the Sports & Leisure Centre and Kids Club
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Manage departmental budgets and ensure financial goals are met
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Recruit, train, mentor, and manage a high-performing team
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Oversee administrative tasks such as stock control, ordering, and inventory
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Deliver consistently high levels of guest satisfaction through exceptional service
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Handle guest feedback and complaints in coordination with Guest Relations and monitor feedback platforms (e.g. Medallia, TripAdvisor)
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Coordinate specialist childcare services where required (including babysitting and care for special needs)
Required Competencies:
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Excellent time management and organisational abilities
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Strong leadership and interpersonal skills
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Clear and professional communication, both verbal and written
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High attention to detail, resilience, and reliability
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Effective problem-solving skills
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Friendly, professional, and guest-focused attitude
Additional Requirements:
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Physically fit and capable of meeting the demands of the role
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Willingness to work extended hours, including weekends and public holidays, as operationally required
This is an exciting opportunity for a hospitality professional to take the lead in delivering exceptional leisure experiences within a luxury hotel environment.
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