Grahamstown: Duty Manager posted by Craven Cottage CC

Duties:
 
Check in and Check outs
Assist in day-to-day management of the Lodge Operations this will include supervising staff, front office, housekeeping and guest dining areas.  
Supervising all activities connected to hosting and overseeing all public areas are presentable
Familiar with all operational aspects of Front Office, including Reservations
Stock issuing across all departments of the lodge
Guest orientation / Hosting
Overseeing Housekeeping & Laundry departments
Stock control & orders
Daily / Monthly Reports and Stock take
 
 
Requirements:
 
Grade 12
A formal qualification
At 3-4 years’ experience in a 5* hotel / lodge environment
Valid Driver’s License essential
Able to manage a shift on your own
Have an eye for details when working with guests and on the floor operationally
Solid communication skills and the ability to interact with guests
Good working knowledge of Excel, Word and Outlook
Computer literate in front of house systems 
Opera experience will be an advantage