REQUIREMENTS A relevant Bachelor’s Degree (NQF level 7) in HR/ Industrial/ Organizational Psychology and a minimum of 6 years’ relevant experience, including Previous training and development, organizational development, job evaluation, and change management experience Experience as a skills development facilitator and acquired skills development facilitator certification Previous experience as an advocate for transformation and change 3 years of experience using technology to execute learning and development strategies At least 3 years of management experience Previous experience as a P&C (HR) professional with exposure to most, if not all, areas of P&C (HR) would be advantageous PROFESSIONAL COMPETENCIES A good understanding of training and development imperatives Ability to conceptualise and write policy and protocols A good knowledge and skills in introducing change and experience in managing resistance to change Knowledge of Employee Wellness programmes Sound ability to write reports Able to monitor and evaluate the impact of training programmes and interventions Personal credibility, able to instil confidence in others, keep the trust of others and persuade others of the value of initiatives and directions Strong research skills, resourceful and persistent Good facilitation and presentation skills Strong commitment to the development of others, and in particular, leadership and management development Sound knowledge of job evaluation systems and skills Fair expertise in determining appropriate HR staffing models Fair knowledge and skills in conducting employee surveys and using these to enhance the employee value proposition Fair knowledge of Labour legislation MANAGEMENT SKILLS High-level conceptual skills with an ability to think strategically and creatively Problem-solving skills: logical and analytical People management skills with a collaborative approach Decision-making skills, able to be objective, flexible, but decisive Sound numerical ability, able to cost projects PEOPLE AND COMMUNICATION SKILLS Excellent interpersonal skills with an ability to relate to staff at different occupational levels, as well as from various cultures and backgrounds Champions diversity: culturally aware and sensitive, fosters an attitude of appreciating diversity in others Assertive in interactions with others High level of self-awareness and is committed to their own development Excellent written and verbal skills in English The ability to communicate in other official languages will be an advantage ADMINISTRATION SKILLS Sound computer literacy: able to work with MS Word, MS Excel, MS PowerPoint, email, and the internet Critical administrative skills include good organizational and planning skills, problem-solving, and time management skills Able to develop logical and practical administrative systems and processes WORK BEHAVIOURS Service ethic with a track record of good service and continuous improvement Able to work independently as well as be a member of a team Actively seeks feedback, able to withstand criticism and use constructive criticism to improve Extremely professional with high personal standards, able to produce work of superior quality Shows initiative Able to manage multiple demands and work efficiently and quickly Quick learner, resourceful in dealing with new situations and projects RESPONSIBILITIES Manage training and organizational development initiatives throughout the institution Planning, coordination, and monitoring are required to provide sustainable and value-added training programs to drive skills development, upskilling and reskilling for staff Responsible for organisational development and change management Key responsibility areas Training and development Organizational development (OD), change management and job evaluation Management and administration of the section
