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Grahamstown: Spa Therapist

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Job Description

Key Performance Areas of this position include Assist the Lodge Manager/Assistant Lodge Manager in the day-to-day management and smooth operation of the spa, ensuring an exceptional guest experience. Adhere to established policies, procedures, and industry standards to consistently deliver high-quality treatments and services. Stay informed of updates to policies, procedures, and industry best practices. Perform daily, weekly, and monthly administrative tasks related to spa operations in accordance with company policies. Provide professional guidance to guests on treatments, services, retail products, and spa promotions, demonstrating comprehensive knowledge of all spa offerings. Support guest hosting throughout their stay on the property as required. Minimum Requirements: International Diploma in Beauty Therapy (CIDESCO) or equivalent qualification. Minimum of 1 year of experience in a similar role at a Shamwari Lodge or comparable 5-star lodge/hotel. Competencies Required: Excellent spoken and written English. Working knowledge of GAAP and Microsoft Excel. Strong sales and customer service skills. Responsible and professional conduct. Valid drivers license preferred. Ability to effectively handle guest enquiries and resolve issues. Good understanding of Guest Relations and Front Office operations.

About Catering / hospitality Jobs in Makana

The hospitality industry in Makana is generally thriving, with many establishments seeking skilled professionals to join their teams. Typically, catering and hospitality roles require individuals who are adaptable, customer-focused, and able to work well under pressure. As a result, those looking to pursue careers in this field should be prepared to handle a fast-paced environment and demonstrate excellent communication skills.

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Salary ranges for catering and hospitality positions can vary widely depending on factors such as experience, company size, and industry sector. Generally, entry-level roles may offer salary ranges of R20 000 to R30 000 per annum, while more senior positions or those in larger establishments may command salaries between R50 000 to R80 000 per annum. However, it’s essential to note that these are broad estimates, and actual salaries can differ significantly.

Common skills required for catering and hospitality roles include food safety certification, excellent communication and customer service skills, ability to work well under pressure, and basic knowledge of food preparation and presentation. In some cases, experience in a related field, such as hospitality management or culinary arts, may be preferred. Additionally, proficiency in languages other than Afrikaans and English can be an asset in this industry.

The financial services sector, technology industry, manufacturing sector, and tourism sector are among the common industries that employ catering and hospitality professionals. These sectors often require staff who can provide high-quality service to clients or customers, manage cash transactions accurately, and maintain a clean and safe environment for patrons.

For those looking to advance their careers in this field, opportunities may arise through training programs, mentorship schemes, or on-the-job experience. Many establishments offer internal promotions or career development initiatives, allowing staff to progress to senior roles such as restaurant manager, events coordinator, or executive chef. With experience and the right skills, it’s possible to move into supervisory or management positions, overseeing teams of hospitality professionals or even starting one’s own establishment.

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This information provides general career guidance. Actual salaries and requirements vary by employer.



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