Job Description
About the Role
Kendrick Recruitment is seeking an experienced and dynamic Assistant Lodge Manager for a luxury private nature reserve in Hermanus. This role is ideal for a hospitality professional with strong leadership skills, a guest-focused approach, and the ability to manage daily lodge operations while delivering a world-class experience.
Key Responsibilities
- Deliver outstanding guest service and ensure consistent satisfaction
- Handle and resolve guest complaints promptly and professionally
- Manage concierge services, special requests, and guest check-ins/check-outs
- Supervise daily lodge operations and staff performance, including training and mentorship
- Uphold food & beverage quality standards and oversee service execution
- Conduct daily walk-throughs to ensure all lodge and public areas meet 5-star standards
- Manage inventory, procurement, and departmental stock controls
- Coordinate with maintenance for facility repairs and upkeep
- Drive sustainable practices within the lodge
- Collect, analyse, and respond to guest feedback to enhance offerings
- Plan and oversee guest activities and events
- Conduct regular compliance inspections and contribute to strategic lodge development
- Implement creative initiatives to elevate the guest experience
- Manage staff disciplinary procedures in accordance with company policy
Requirements
Proven hospitality experience in a luxury lodge or high-end property, Strong organisational, problem-solving, and leadership skills, Excellent communication and interpersonal abilities, High attention to detail with a guest-centric mindset, Capable of working flexible hours, including weekends and holidays, Ability to manage multiple departments and delegate tasks effectively
Qualifications
Formal education/certifications not specified.
Salary & Benefits
Salary: R22,000 – R27,000 per annum (Dependent on Experience), Annual performance bonus, Medical aid contribution, Provident Fund: 10% total contribution (5% company, 5% employee) Includes group life, disability, funeral cover, and retirement savings.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Other IT/Computer Jobs in Western Cape
The Western Cape, situated on the south coast of South Africa, is home to a thriving IT industry that offers a diverse range of career opportunities for professionals with expertise in various fields.
The job market in the Western Cape is highly competitive, with many major companies and startups operating in the region. The province’s strategic location, combined with its well-developed infrastructure, makes it an attractive hub for businesses looking to establish themselves in Africa. As a result, there is a high demand for skilled IT professionals who can support the growth of these companies.
The average salary ranges for IT professionals in the Western Cape are as follows: software engineers and developers can expect to earn between R800 000 to R1 200 000 per annum; data scientists and analysts can range from R600 000 to R900 000; cybersecurity specialists can earn anywhere from R500 000 to R800 000; and IT project managers can command salaries ranging from R400 000 to R700 000. These figures are based on industry standards and may vary depending on factors such as experience, qualifications, and company size.
To succeed in an IT career in the Western Cape, professionals need to possess a range of key skills, including programming languages (Java, Python, C++), data structures and algorithms, software development methodologies, cloud computing (AWS, Azure, Google Cloud), cybersecurity principles, and excellent communication skills. Additionally, knowledge of industry-specific tools and technologies, such as SAP or Oracle, can be highly valued.
Several major companies and industries are actively hiring IT professionals in the Western Cape. For example, tech giants like IBM and Dell have a strong presence in the region, while financial institutions such as Standard Bank and First National Bank also have significant IT departments. The automotive industry is another major sector that employs IT professionals, with companies like Toyota and Volkswagen having operations in the province.
Career growth opportunities are plentiful for IT professionals in the Western Cape, with many companies offering training and development programs to help employees upskill and reskill. With experience, professionals can move into senior roles such as technical lead or manager, or transition into related fields like business analysis or consulting. The region’s entrepreneurial spirit also makes it an ideal location for startups, providing opportunities for IT professionals to launch their own businesses or join innovative companies that are shaping the future of technology.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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