Hermanus: Restaurant Manager | Birkenhead House posted by The Royal Portfolio
Posted on 2025-07-15 00:00:00
| Employer | The Royal Portfolio |
|---|---|
| Category | Other Tourism/Hospitality |
| Location | Western Cape / Hermanus |
Job Summary
The Restaurant Manager at Birkenhead House manages and controls the daily operations of the Front of House (FOH) department. They ensure that the standards of The Royal Portfolio (in particular when it comes to Food & Beverage) are met, in order to contribute to the purpose of the company “To give our guests a complete experience and a perfect stay”.
MAIN DUTIES & RESPONSIBILITIES
- Communicate effectively throughout the hotel. Ensure all departments are aware of guests’ needs, changes and requirements
- Guest interaction and satisfaction, including hosting guests during their stay
- Recommend food and wine pairings.
- Share your wine knowledge and encourage your team to develop their wine knowledge further through regular training sessions.
- Ensure that all wines are stored, presented and served to the required standards.
- Ensure the hotel and restaurant is set up accordingly on a daily basis
- Be present and assist during service
- Be the point of contact for guests and anticipate and cater for their needs
- General running of all FOH service areas and assist all service staff
- Ensure the hotel follows cleanliness, health and safety protocols
- Assist guests with check in and departure
- Make sure standard operating procedures (SOPs) are followed
- Report incidents to the correct channels
- Conduct site inspections when on duty
- Ensure that the staff as well as yourself live, breath and embrace the companies Vision, Purpose & Values statement
REQUIREMENTS, QUALIFICATIONS & EXPECTATIONS
- Tertiary qualification in Hospitality Management
- 3 years Experience in a luxury 5* establishment (Required)
- 2 years Hotel or Restaurant Management Experience (Required)
- 2 years Food & Beverage Experience (Preferred)
- Wine and Cocktail certificates a distinct advantage
- Strong knowledge of Hermanus and the Overberg area as well as other properties, venues and activities available
- Strong systems experience – Micros (POS), Opera (PMS), Microsoft Office
- Strong communication skills
- Ability to think on your feet and come up with solutions
- A positive attitude
- Be able to deal with and handle conflict
- High level of guest experience
- Team player
It is important that the candidate is able to work as part of a team and is a good cultural fit for The Royal Portfolio.
South African citizenship is advantageous. A valid work permit is essential if you are not in possession of a South African ID document.
Please note it is a condition of employment, that all staff undergo a pre-employment polygraph test.
Click Go Apply to apply online!
Get Similar Job Alerts
More jobs in Hermanus
More jobs in Western Cape
Browse Other Tourism/Hospitality Jobs
Browse The Royal Portfolio Jobs
Apply directly for this position. Please read all instructions carefully.
We do not process job applications; we simply aggregate and display job listings.
More related positions
Hermanus: Automotive Mechanic posted by AutoAdvance CC
AutoAdvance is a 5 Star RMI-approved service center, catering to vehicle owners in Hermanus and the surrounding areas since 2006. Our skilled technicians...
View Job
Automotive Mechanic
Hermanus: Administration posted by AutoAdvance CC
AutoAdvance is a 5 Star RMI-approved service center, catering to vehicle owners in Hermanus and the surrounding areas since 2006. Our skilled technicians...
View Job
Administration
Hermanus: Automotive Mechanic – Urgently needed posted by AutoAdvance CC
AutoAdvance is a 5 Star RMI-approved service center, catering to vehicle owners in Hermanus and the surrounding areas since 2006. Our skilled technicians...
View Job
Automotive Mechanic – Urgently needed
Hermanus: Repair and Maintenance Manager – Hermanus posted by Career Custodians
About usVillage N Life is a leading local Tourism and Hospitality group where we go above and beyond to ensure the last 10 standards are met. If you thrive...
View Job
Repair and Maintenance Manager – Hermanus
Hermanus: Restaurant Manager | Birkenhead House posted by The Royal Portfolio
The Restaurant Manager at Birkenhead House manages and controls the daily operations of the Front of House FOH department. They ensure that the standards of...
View Job
Restaurant Manager | Birkenhead House
Hermanus: Maintenance Supervisor| Birkenhead House posted by The Royal Portfolio
The Maintenance Supervisor at Birkenhead House works closely with the Maintenance Manager to ensure that all hotel Maintenance requirements are met and kept...
View Job
Maintenance Supervisor| Birkenhead House
Hermanus: Front of House Manager | Birkenhead House posted by The Royal Portfolio
The Front of House Manager takes full responsibility for the Food amp Beverage service delivery at Birkenhead House, from creating exceptional guest...
View Job
Front of House Manager | Birkenhead House
Hermanus: Host – Hermanus posted by Career Custodians
An eclectic accommodation collection in the vibrant neighborhood of Hermanus is looking for a passionate Duty Manager to support as established team. Let us...
View Job
Host – Hermanus
Hermanus: Assistant Store Manager posted by Cash Crusaders
OPERATIONAL MANAGEMENTEnsure store sales objectives are metMaximise incomes streams for the store Add-ons, GP etc.Stores PerformanceEnsure effective...
View Job
Assistant Store Manager
Hermanus: Service Manager – Hermanus posted by Career Custodians
SUMMARYRestaurant Manager responsibilities include maintaining the restaurants revenue, profitability and quality goals. You will ensure efficient...
View Job
Service Manager – Hermanus
Hermanus: Maintenance Planner posted by The Key Recruitment Group
Maintenance Planner HermanusOverstrand Area Western CapeLeading company in providing reliable and uninterrupted waste management services for the municipal,...
View Job
Maintenance Planner
Hermanus: Process Controller Foreman posted by The Key Recruitment Group
Process Controller Foreman HermanusOverstrand Area Western CapeLeading company in providing water technologies, treatment infrastructure and networks...
View Job
Process Controller Foreman
Hermanus: Senior Catering Manager posted by AF Consulting
Rolenbsp Senior Catering ManagerLocationnbsp Hermanus Western CapeSalarynbsp TBCWhat your days might look likeSteering a full kitchen and coffee shop...
View Job
Senior Catering Manager
Hermanus: Admin Assistant / PA / Bookkeeper posted by AF Consulting
Rolenbsp Admin AssistantLocationnbsp Hermanus - Western CapenbspSalarynbsp To be discussedDo you love managing the details so others can focus on the big...
View Job
Admin Assistant / PA / Bookkeeper
Hermanus: Senior Accountant – Hermanus posted by Hire Resolve
Job Title Senior AccountantLocation Hermanus, Western CapeJob Title Senior AccountantLocation Hermanus, Western CapeAbout the OpportunityHire Resolve is...
View Job
Senior Accountant – Hermanus
Hermanus: Junior Bookkeeper posted by Hire Resolve
Hire Resolve is currently seeking a motivated Junior Bookkeeper with experience in the agricultural industry to join our clients team. As a leading...
View Job
Junior Bookkeeper
Hermanus: Accountant posted by AF Consulting
Rolenbsp AccountantLocationnbsp Hermanus, Overberg, Western CapeSalarynbsp To be discussedResponsibilitiesCompile financial statements for companies and...
View Job
Accountant
Hermanus: Junior Accountant posted by AF Consulting
Rolenbsp Junior AccountantLocationnbsp Hermanus, Overberg, Western CapeSalary To be discussedKey ResponsibilitiesPerform monthly bookkeeping tasks and...
View Job
Junior Accountant
Hermanus: Bookkeeper posted by AF Consulting
Rolenbsp Bookkeeper - Trial BalanceLocationnbsp Hermanus - OverbergSalarynbspnbspKey ResponsibilitiesFull bookkeeping function up to Trial BalanceHandling...
View Job
Bookkeeper
Hermanus: Financial Manager posted by AF Consulting
Rolenbsp Financial ManagerLocationnbsp Hermanus, Overberg, Western CapeSalarynbsp TBCWhat Yoursquoll Be DoingFinancial Management amp AccountingOverall...
View Job
Financial Manager
Hermanus: Financial Services – Admin Assistant posted by AF Consulting
Rolenbsp Financial Services ParaplannerLocationnbsp Hermanus, Overberg, Western CapeSalarynbsp TBCWhatrsquos in it for you? Be part of a professional and...
View Job
Financial Services – Admin Assistant
Hermanus: Executive PA posted by AF Consulting
Rolenbsp Executive Personal AssistantLocationnbsp Hermanus, Overberg, Western CapeSalarynbsp TBCKey ResponsibilitiesCalendar amp Travel Management...
View Job
Executive PA
Hermanus: General Admin Clerk/Cashbook processing posted by AF Consulting
Rolenbsp General Admin Clerk Cashbook ProcessingLocationnbsp Hermanus, Overberg, Western CapeSalarynbsp TBCYoursquoll handle everyday office tasks like...
View Job
General Admin Clerk/Cashbook processing
Hermanus: Operations & Site Co-ordinator posted by AF Consulting
Rolenbsp Operations amp Site Co-ordinatorLocationnbsp Hermanus, Western CapeSalarynbsp TBCWhat Yoursquoll Bring-A practical mindset that allows you to...
View Job
Operations & Site Co-ordinator
Hermanus: Junior Land Surveyor posted by AF Consulting
Rolenbsp Junior Land SurveyorLocationnbsp Hermanus, Overberg, Western CapeSalarynbsp TBCWhat Yoursquoll Need2 years of experiencenbspas a Junior Land...
View Job
Junior Land Surveyor