Hermanus: Site Manager (Fuelling Station)

Key Responsibilities: Start-of-Day & Daily Operations (06:00 09:00) Complete previous day cash-ups (speed points, electricity, Lotto machines). Conduct daily meter readings of pumps and physical dips (update spreadsheets). Ensure all staff are on duty and completing assigned tasks. Send end-of-day sales and dip reports for fuel ordering. Close off Tom card speed points and submit cash-ups to head office. System & Compliance (ISIS / NAMOS / POS) Prepare for and manage ISIS audits. Log POS calls and queries with support teams. Write off expired or damaged stock. Register employee tags on pumps and update account client cards. Insert new products and monthly fuel price changes into ISIS and NAMOS. Ensure employee clocking hours are accurate. Conduct quarterly stock takes and reconcile variances. Financial & Stock Control Perform daily, weekly, and monthly stock takes (wet and dry stock). Capture cash-ups and meter readings on Excel and submit to head office. Order lubricants and shop stock via ISIS & Sage, ensuring proper system entry. Monitor fuel levels, investigate variances, and control stock levels. Manage price change forecasts, VAT reports, airtime, Lotto, and electricity transactions. Site Management & Maintenance Conduct daily site walkarounds: safety inspections, housekeeping, and branding checks. Manage pump/tank faults and building maintenance (log calls and liaise with contractors). Ensure compliance with Health & Safety regulations (fire extinguishers, compressors, spillages, ventilation, flammable certificates, licenses). Oversee cleanliness of forecourt, pumps, nozzles, restrooms, and ensure forecourt attendants maintain full uniform and excellent customer service. Convenience Store Oversight Spot-check margins, investigate variances, and ensure planogram compliance. Prevent overstocking while ensuring availability of all products. Staff & Leadership Manage, supervise, and evaluate staff performance. Compile rosters, schedule leave, and ensure effective team operations. Insert new employees into all systems (ISIS, speed points, clocking). Implement and enforce company policies and procedures. Communication & Reporting Respond to head office queries, refunds, duplicate transactions, and emails. Prepare accurate reports for management and ensure deadlines are met. Requirements: Proven experience in fuel station or retail management . Strong knowledge of ISIS, NAMOS, POS systems , and fuel industry practices. Excellent leadership, communication, and problem-solving skills. Ability to manage financials, stock control, and staff effectively. Strong organizational skills and high attention to detail. Flexibility to work extended hours if required. Only shortlisted candidates will be contacted