Hillcrest: Store Manager

As a Store Manager, you will be responsible for: Exemplary Customer Service: Showcase our product range while building and maintaining strong customer relationships. You’ll address customer concerns in-store and over the phone, ensuring a seamless and positive experience. Team Leadership & Development : Schedule, delegate, and monitor staff tasks, ensuring the team performs at its best. You’ll also be responsible for coaching, providing feedback, and fostering a culture of collaboration and growth. Operational Efficiency : Manage day-to-day store operations, including maintaining accurate bank balances, conducting cash-ups, and preparing daily, weekly, and monthly financial reports. Your organizational skills will ensure smooth operations and financial accuracy. Policy Enforcement : Ensure that company policies and procedures are followed by all team members, maintaining a professional and compliant work environment. Cross-Department Collaboration : Work closely with other departments within the group, promoting seamless communication and teamwork to meet store and company goals. Continuous Improvement : Help drive store performance by identifying opportunities for improvement and implementing changes that boost efficiency, productivity, and overall store success. Requirements: 5 years of previous experience in managing a Retail team is required. Proficient experience in MS Office is essential. Sage Evolution experience will be advantageous. Grade 12/Matric preferably an advanced diploma in business management or bachelor’s degree. Please consider your application unsuccessful should you not receive a response within 2 weeks of applying.