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Durban: Call Centre Agent

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Job Description

About the Role

We are seeking a highly motivated and confident Call Centre Agent to join our dynamic team in Durban. As a key member of our sales team, you will be responsible for engaging with potential customers, driving sales growth, and building strong customer relationships.

Key Responsibilities

  • Engaging with potential customers and driving sales over the phone
  • Meeting and exceeding sales targets in a competitive environment
  • Building strong customer relationships through excellent communication
  • Promoting products and services with confidence and enthusiasm

Requirements

  • 6 months to 1 year telesales experience (non-negotiable)
  • Strong command of the English language (spoken and written)
  • Previous call centre experience advantageous
  • Target-driven mindset with a passion for sales

Qualifications

  • Formal education/certifications not specified

Salary & Benefits

  • Basic salary commission

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Sales Jobs in eThekwini

In the eThekwini region, the sales industry is driven by various sectors, including financial services, technology, and manufacturing. Typically, companies in these sectors require sales professionals who can effectively communicate with clients, understand their needs, and provide solutions to drive revenue growth.

Generally, sales positions in eThekwini offer competitive salaries, typically ranging from R500 000 to R1 500 000 per annum, depending on factors such as experience, company size, industry sector, and performance. However, please note that actual salary figures can vary significantly, and these ranges are only a broad guide.

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Common skills required for sales roles in eThekwini include strong communication and interpersonal skills, the ability to build relationships with clients, a solid understanding of products or services, negotiation and closing techniques, and technical skills such as CRM software proficiency. Additionally, many successful sales professionals possess a degree or diploma in business studies, marketing, or a related field.

Industries that commonly employ sales roles include financial services sector companies, technology industry players, manufacturing sector businesses, and e-commerce platforms. In these sectors, sales representatives often work with clients to understand their needs, provide solutions, and drive revenue growth.

For those interested in pursuing a career in sales, there are various opportunities for development and progression. Many companies offer training programs and mentorship schemes to help employees develop their skills and advance in their careers. Typically, experienced sales professionals can move into leadership roles or transition into related fields such as account management, business development, or sales management.


This information provides general career guidance. Actual salaries and requirements vary by employer.



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