Hluhluwe: Lodge Manager posted by Kendrick Recruitment

July 31, 2025 Jobs in Hluhluwe

Hluhluwe: Lodge Manager posted by Kendrick Recruitment

Posted on 2025-07-31 00:00:00

Employer	Kendrick Recruitment
Category	Other IT/Computer
Location	Kwazulu-Natal / Hluhluwe

Job Summary

Lodge Manager | Luxury Lodge | Hluhluwe, KwaZulu-Natal

Salary: Negotiable DOE

Accommodation: Live-in

Kendrick Recruitment is seeking an experienced and guest-focused Lodge Manager for a luxury lodge situated in Hluhluwe, KwaZulu-Natal. This role is ideal for a hands-on and motivated hospitality professional who thrives in a high-end, guest-centric environment and is ready to take responsibility for the smooth running of lodge operations.

Key Responsibilities:

Prepare welcome and departure notes for all guests
Manage guest check-ins during the day and handle any special requests, including dietary requirements and children
Implement and maintain operational procedures according to BOPs
Host guests throughout the day and assist with any needs following their activities
Ensure all guest-facing products and services meet the required standard
Oversee setup and presentation for all meals, including breakfast, lunch, and dinner
Maintain cleanliness and styling of the main guest areas in line with lodge standards
Host guests at mealtimes and ensure smooth coordination between kitchen and service staff
Conduct daily room checks and manage guest check-outs
Collaborate with waiters and department heads to uphold service excellence
Assist across departments as required to support lodge operations
Ensure superior guest service and quality at all touchpoints
Manage bar stock and orders
Oversee staff management, including timebooks, performance reviews, and other HR-related duties

Skills Required:

Strong communication skills with guests and colleagues
High standards of work that align with luxury lodge expectations
Excellent organisational and problem-solving abilities
Lateral thinking and initiative in handling operational challenges
Ability to lead by example and guide team members effectively
Calm under pressure with a professional and hospitable demeanour
Committed to world-class hospitality and guest service
High levels of integrity, honesty, and drive

Knowledge Required:

Relevant hospitality qualification
Understanding of local environment and surrounding communities
Awareness of the country’s cultural and operational dynamics
Familiarity with company values and sustainability initiatives
Valid, unendorsed South African drivers licence

View Job Johannesburg: Internal Sales and Admin Co-ordinator posted by Liham Consulting Pty (Ltd)

Previous Experience Required:

Minimum of 3 years experience in a similar camp or lodge management role
Background in the service industry, with proven ability in guest and staff engagement

This is a unique opportunity for an experienced lodge manager to join a top-tier property and contribute to its continued reputation for excellence in guest experience.

Click Go Apply to apply online!

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