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Hoedspruit: Hospitality Manager posted by Wild Dreams Hospitality

Hoedspruit: Hospitality Manager posted by Wild Dreams Hospitality

Posted on 2025-09-21 00:00:00

Job Summary

This role calls for a dynamic hospitality professional to lead guest experience operations at a luxury game lodge. With a strong focus on personalized service, beverage stock control, and team development, the Hospitality Manager ensures every guest feels genuinely welcomed and pampered. The position blends hands-on leadership with administrative precision, ideal for someone passionate about food, wine, and creating unforgettable safari moments.

Candidate Requirements:

  • Diploma in Hospitality or Lodge Management
  • 3 – 5 years’ experience in a 5-star boutique lodge or Big 5 reserve
  • Strong beverage knowledge
  • Proven administrative and stock control skills
  • Experience in purchasing, stock management systems, and conducting stocktakes
  • Hospitality and service training experience
  • Valid Code 8 Driver’s License and own vehicle
  • Proficiency in stock control and beverage management
  • Basic accounting and analytical skills
  • High attention to detail and organizational ability
  • Computer literacy (PAN knowledge is a plus)

Candidate Responsibilities:

  • Deliver personalized, world-class guest interactions
  • Ensure smooth operation of all dining experiences: breakfast, lunch, high tea, dinner, bush dinners, and drink stops
  • Build rapport with guests and foster repeat visits
  • Lead the Guest Delight team with a focus on warmth, care, and attention to detail
  • Collaborate with food service teams to exceed expectations
  • Oversee beverage stock control systems and purchasing
  • Monitor stock levels, expiry dates, and reconcile usage vs sales
  • Manage storerooms, fridges, and cellar readiness
  • Conduct monthly stocktakes and meet sales targets
  • Handle weekly administration, invoices, and GRVs

Live-in position with meals, pension fund, and structured leave cycle (21 days on, 7 days off)

Click Go Apply to apply online!


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