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Hout Bay: Guest Experience Coordinator posted by HotelJobs

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Job Description

About the Role

We are seeking a highly skilled and experienced Guest Experience Coordinator to join our team at HotelJobs in Hout Bay, Western Cape. As a key member of our hospitality team, you will be responsible for ensuring every guest enjoys a seamless, personalized, and memorable stay. If you have a passion for delivering exceptional service and leading teams, we encourage you to apply for this exciting opportunity.

Key Responsibilities

  • Ensure every guest enjoys a seamless, personalized, and memorable stay
  • Communicate with guests before arrival to confirm preferences, special occasions, and requirements
  • Coordinate room allocations, amenities, special requests with relevant departments
  • Prepare personalized welcome notes and itineraries where applicable
  • Welcome guests and provide orientation of the property and facilities
  • Act as a primary point of contact for queries, feedback, and requests
  • Resolve guest concerns promptly and professionally
  • Coordinate special experiences (celebrations, excursions, dining arrangements, spa bookings etc)
  • Maintain a visible presence in guest areas
  • Follow up with guests and gather feedback before departure
  • Manage guest reviews and relay feedback to departments

Requirements

  • Matric
  • A diploma or degree in Hospitality Management is preferred
  • 2-3 years experience in guest relations, front office, or customer service in luxury hotel/lodge environment
  • Proficient in PMS systems
  • Strong communication and interpersonal skills
  • Ability to multitask in a fast-paced environment

Qualifications

  • Matric
  • A diploma or degree in Hospitality Management (if applicable)

Salary & Benefits

R 20 000 – R 25 000 per month DOE

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

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About Other IT/Computer Jobs in Western Cape

The Western Cape, situated on the south coast of South Africa, is home to a thriving IT industry that offers a diverse range of career opportunities for professionals with expertise in various fields.

The job market in the Western Cape is highly competitive, with many major companies and startups operating in the region. The province’s strategic location, combined with its well-developed infrastructure, makes it an attractive hub for businesses looking to establish themselves in Africa. As a result, there is a high demand for skilled IT professionals who can support the growth of these companies.

The average salary ranges for IT professionals in the Western Cape are as follows: software engineers and developers can expect to earn between R800 000 to R1 200 000 per annum; data scientists and analysts can range from R600 000 to R900 000; cybersecurity specialists can earn anywhere from R500 000 to R800 000; and IT project managers can command salaries ranging from R400 000 to R700 000. These figures are based on industry standards and may vary depending on factors such as experience, qualifications, and company size.

To succeed in an IT career in the Western Cape, professionals need to possess a range of key skills, including programming languages (Java, Python, C++), data structures and algorithms, software development methodologies, cloud computing (AWS, Azure, Google Cloud), cybersecurity principles, and excellent communication skills. Additionally, knowledge of industry-specific tools and technologies, such as SAP or Oracle, can be highly valued.

Several major companies and industries are actively hiring IT professionals in the Western Cape. For example, tech giants like IBM and Dell have a strong presence in the region, while financial institutions such as Standard Bank and First National Bank also have significant IT departments. The automotive industry is another major sector that employs IT professionals, with companies like Toyota and Volkswagen having operations in the province.

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Career growth opportunities are plentiful for IT professionals in the Western Cape, with many companies offering training and development programs to help employees upskill and reskill. With experience, professionals can move into senior roles such as technical lead or manager, or transition into related fields like business analysis or consulting. The region’s entrepreneurial spirit also makes it an ideal location for startups, providing opportunities for IT professionals to launch their own businesses or join innovative companies that are shaping the future of technology.


This information provides general career guidance. Actual salaries and requirements vary by employer.



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You'll receive alerts for new jobs in Hout Bay, Western Cape


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How to Apply

Click “GO APPLY NOW” to visit the company’s application page.
Follow their instructions carefully.

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Posted in Jobs in Hout Bay, Jobs in South Africa, Jobs in Western Cape

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Hout Bay: Guest Experience Coordinator posted by HotelJobs

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Job Description

About the Role

We are seeking a highly motivated and experienced Guest Experience Coordinator to join our team at HotelJobs in Hout Bay, Western Cape. As a Luxury Hotel, we pride ourselves on delivering exceptional guest experiences and want someone who shares our passion for delivering world-class service. The ideal candidate will have a strong background in hospitality management and a keen eye for detail.

Key Responsibilities

  • Ensure every guest enjoys a seamless, personalized, and memorable stay
  • Communicate with guests before arrival to confirm preferences, special occasions, and requirements
  • Coordinate room allocations, amenities, special requests, and itineraries where applicable
  • Welcome guests and provide orientation of the property and facilities
  • Act as a primary point of contact for queries, feedback, and requests

Requirements

  • Matric
  • A diploma or degree in Hospitality Management is preferred
  • 2-3 years experience in guest relations, front office, or customer service in luxury hotel/lodge environment
  • Proficient in PMS systems
  • Strong communication and interpersonal skills
  • Ability to multitask in a fast-paced environment

Qualifications

  • Matric
  • A diploma or degree in Hospitality Management (preferred)

Salary & Benefits

R 20 000 – R 25 000 per month DOE

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Other IT/Computer Jobs in Western Cape

The Western Cape, situated on the south coast of South Africa, is home to a thriving IT industry that offers a diverse range of career opportunities for professionals with expertise in various fields.

The job market in the Western Cape is highly competitive, with many major companies and startups operating in the region. The province’s strategic location, combined with its well-developed infrastructure, makes it an attractive hub for businesses looking to establish themselves in Africa. As a result, there is a high demand for skilled IT professionals who can support the growth of these companies.

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The average salary ranges for IT professionals in the Western Cape are as follows: software engineers and developers can expect to earn between R800 000 to R1 200 000 per annum; data scientists and analysts can range from R600 000 to R900 000; cybersecurity specialists can earn anywhere from R500 000 to R800 000; and IT project managers can command salaries ranging from R400 000 to R700 000. These figures are based on industry standards and may vary depending on factors such as experience, qualifications, and company size.

To succeed in an IT career in the Western Cape, professionals need to possess a range of key skills, including programming languages (Java, Python, C++), data structures and algorithms, software development methodologies, cloud computing (AWS, Azure, Google Cloud), cybersecurity principles, and excellent communication skills. Additionally, knowledge of industry-specific tools and technologies, such as SAP or Oracle, can be highly valued.

Several major companies and industries are actively hiring IT professionals in the Western Cape. For example, tech giants like IBM and Dell have a strong presence in the region, while financial institutions such as Standard Bank and First National Bank also have significant IT departments. The automotive industry is another major sector that employs IT professionals, with companies like Toyota and Volkswagen having operations in the province.

Career growth opportunities are plentiful for IT professionals in the Western Cape, with many companies offering training and development programs to help employees upskill and reskill. With experience, professionals can move into senior roles such as technical lead or manager, or transition into related fields like business analysis or consulting. The region’s entrepreneurial spirit also makes it an ideal location for startups, providing opportunities for IT professionals to launch their own businesses or join innovative companies that are shaping the future of technology.

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This information provides general career guidance. Actual salaries and requirements vary by employer.



GO APPLY NOW

Safe & secure application process

Advertisement



Advertisement




Get Similar Job Alerts
Enter your WhatsApp number (e.g., +27740908132)
You'll receive alerts for new jobs in Hout Bay, Western Cape


Job Seeker Tip

Set up job alerts on major job boards to be notified of new opportunities quickly.

How to Apply

Click “GO APPLY NOW” to visit the company’s application page.
Follow their instructions carefully.

JVR Jobs connects you with employers – we don’t process applications directly.

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Share this to someone who needs a job:
Posted in Jobs in Hout Bay, Jobs in South Africa, Jobs in Western Cape

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