Howick: Internal Salesperson posted by Top Recruitment LTd

We are seeking a motivated and customer-focused Internal Salesperson to join our client’s dynamic team in Howick. The ideal candidate will be responsible for managing customer enquiries, processing sales orders, maintaining strong client relationships, and supporting the external sales team to achieve business growth targets. KEY RESPONIBILITIES Handle incoming sales enquiries (phone, email, and walk-ins) in a professional and friendly manner. Prepare quotations, sales orders, and invoices accurately and promptly. Provide product information and technical assistance to customers where applicable. Maintain regular communication with clients to ensure satisfaction and identify new sales opportunities. Support external sales representatives with follow-ups, lead management, and customer updates. Liaise with suppliers and internal departments to ensure timely delivery and stock availability. Maintain and update the CRM system and ensure accurate record-keeping. Assist in resolving customer complaints or issues efficiently. Participate in sales meetings, training sessions, and team initiatives. REQUIREMENTS Grade 12 / Matric (essential). A tertiary qualification or certificate in Sales, Marketing, or Business Administration (advantageous). Minimum 2–3 years of experience in internal or counter sales, preferably in a technical, industrial, or manufacturing environment. Proficient in MS Office (Excel, Word, Outlook) and experience with a CRM or ERP system. Excellent communication and interpersonal skills. Strong attention to detail, accuracy, and organisational ability. Able to work alternate weekends